Maria Adame
Lead Housekeeping Supervisor
Kissimmee,FL
Summary
Detail-oriented Housekeeping Leader with 10+ years of experience in hotel operations, specializing in staff supervision, project coordination, and cross-departmental communication. Proven success managing teams of 30+, enhancing efficiency, supporting engineering operations, and ensuring outstanding guest service. Fluent in English and Spanish, with a proactive and quality-focused approach to hospitality management.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Lead Housekeeping Supervisor
Pacific Terrace Hotel
San Diego, CA
02.2015 - 02.2025
- Supervise and train a high-performing housekeeping team of 30+ employees.
- Coordinate deep-cleaning projects and renovation phases with minimal guest disruption.
- Manage supply inventory and departmental budgets, ensuring cost-effective operations.
- Created and maintained shift schedules, payroll logs, and procedural documentation.
- Collaborated with engineering to support maintenance workflows and organize project tracking.
- Responded to guest requests promptly, improving satisfaction and review scores.
- Implemented eco-friendly cleaning solutions aligned with brand sustainability goals.
- Ensured health and safety compliance via regular inspections and staff training.
- Developed visual charts and records to track hotel-wide renovation progress.
- Created SOPs and safety protocols for laundry and engineering tasks.
Laundry Clerk
Coin Laundry
San Diego, CA
09.2014 - 01.2015
- Maintained high standards in washing, drying, folding, and packaging laundry items.
- Delivered efficient, friendly service to 15+ clients simultaneously.
- Assisted in machine upkeep and ensured continuous equipment operation.
Education
High School Diploma -
Centros De Estudios Tecnologicos Del Mar No. 11
Ensenada, Baja California, Mexico 09.2006 - 06.2009
Skills
Team Leadership & Training
Operational & Project Coordination
Microsoft Office & Property Management Systems
Budgeting & Supply Management
Interdepartmental Communication
Health & Safety Compliance
Bilingual: English (Professional), Spanish (Native)
Time & Workflow Optimization
Accomplishments
- Certificate in English as a Second Language and Hospitality – March 2025
- Employee of the Year – Housekeeping & Engineering, 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Native or Bilingual
English
Professional Working
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursCareer advancementPersonal development programsHealthcare benefits401k matchPaid time offPaid sick leaveTeam Building / Company Retreats4-day work weekSoftware
Opera system
DocLink System
HotSOS System
Timeline
Lead Housekeeping Supervisor
Pacific Terrace Hotel
02.2015 - 02.2025
Laundry Clerk
Coin Laundry
09.2014 - 01.2015
High School Diploma -
Centros De Estudios Tecnologicos Del Mar No. 11
09.2006 - 06.2009
Personalattributes
- I consider myself a person with clear goals.
- I always follow the line.
- People will consider me a person with high responsibility.
- A person who can work under pressure and who gives good results.
- I consider that my ideas or contributions to my work are to improve the entire team.
- I am very good at working in a multicultural environment.
- I consider myself a person who likes to meet new people and learn from their good qualities.