Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Languages
Work Preference
Software
Websites
Timeline
Personalattributes
AdministrativeAssistant
Maria Adame

Maria Adame

Lead Housekeeping Supervisor
Kissimmee,FL

Summary

Detail-oriented Housekeeping Leader with 10+ years of experience in hotel operations, specializing in staff supervision, project coordination, and cross-departmental communication. Proven success managing teams of 30+, enhancing efficiency, supporting engineering operations, and ensuring outstanding guest service. Fluent in English and Spanish, with a proactive and quality-focused approach to hospitality management.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Lead Housekeeping Supervisor

Pacific Terrace Hotel
San Diego, CA
02.2015 - 02.2025
  • Supervise and train a high-performing housekeeping team of 30+ employees.
  • Coordinate deep-cleaning projects and renovation phases with minimal guest disruption.
  • Manage supply inventory and departmental budgets, ensuring cost-effective operations.
  • Created and maintained shift schedules, payroll logs, and procedural documentation.
  • Collaborated with engineering to support maintenance workflows and organize project tracking.
  • Responded to guest requests promptly, improving satisfaction and review scores.
  • Implemented eco-friendly cleaning solutions aligned with brand sustainability goals.
  • Ensured health and safety compliance via regular inspections and staff training.
  • Developed visual charts and records to track hotel-wide renovation progress.
  • Created SOPs and safety protocols for laundry and engineering tasks.

Laundry Clerk

Coin Laundry
San Diego, CA
09.2014 - 01.2015
  • Maintained high standards in washing, drying, folding, and packaging laundry items.
  • Delivered efficient, friendly service to 15+ clients simultaneously.
  • Assisted in machine upkeep and ensured continuous equipment operation.

Education

High School Diploma -

Centros De Estudios Tecnologicos Del Mar No. 11
Ensenada, Baja California, Mexico
09.2006 - 06.2009

Skills

Team Leadership & Training

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Accomplishments

    - Certificate in English as a Second Language and Hospitality – March 2025

    - Employee of the Year – Housekeeping & Engineering, 2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Native or Bilingual
English
Professional Working

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balanceCompany CultureFlexible work hoursCareer advancementPersonal development programsHealthcare benefits401k matchPaid time offPaid sick leaveTeam Building / Company Retreats4-day work week

Software

Opera system

DocLink System

HotSOS System

Timeline

Lead Housekeeping Supervisor

Pacific Terrace Hotel
02.2015 - 02.2025

Laundry Clerk

Coin Laundry
09.2014 - 01.2015

High School Diploma -

Centros De Estudios Tecnologicos Del Mar No. 11
09.2006 - 06.2009

Personalattributes

  • I consider myself a person with clear goals.
  • I always follow the line.
  • People will consider me a person with high responsibility.
  • A person who can work under pressure and who gives good results.
  • I consider that my ideas or contributions to my work are to improve the entire team.
  • I am very good at working in a multicultural environment.
  • I consider myself a person who likes to meet new people and learn from their good qualities.
Maria AdameLead Housekeeping Supervisor