Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shipping and Receiving Clerk
Amazon
09.2021 - Current
Spearheaded initiatives aimed at reducing lead times for outbound shipments using data-driven insights into carrier performance and transit times.
Negotiated favorable shipping rates with carriers, resulting in significant cost savings without compromising service quality.
Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Handled day-to-day shipping and receiving overseeing more than 2000 packages per day.
Fulfillment Associate
Target
10.2020 - 09.2021
Streamlined order processing by implementing efficient picking and packing techniques.
Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins. Operated (Zebra device) computer system, hand-held inventory control device.
Trained new team members by relaying information on company procedures and safety requirements.
Built strong relationships with customers through positive attitude and attentive responses.
Cashier
Slim Chickens
08.2019 - 10.2020
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Hostess
Gus's World Famous Fried Chicken
08.2018 - 08.2019
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.