Summary
Overview
Work History
Education
Skills
Websites
Languages
Training
Timeline
Hi, I’m

Majd Mraizeeq

Chicago,IL
Majd Mraizeeq

Summary

Productive Seller possessing superior customer service mindset and [Number] years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities. Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering [Number]-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints. Dedicated [Job Title] with extensive knowledge of e-commerce platforms, payment processing and digital marketing. Proficient in utilizing various sales tools and strategies to increase revenue, identify new opportunities and drive conversions. Highly organized and detail-oriented with in-depth understanding of competitive landscape. Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

18
years of professional experience

Work History

Online Stores
Chicago, IL

Online Seller
04.2018 - Current

Job overview

  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Created clear, precise and properly detailed product and service information on company website.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.

Brioni
Dubai

Sales Consultant
01.2015 - 12.2017

Job overview

  • Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability
  • Met sales goals by training, motivating, mentoring, and providing feedback to sales staff
  • Ensured high levels of customer satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits, etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career path
  • Dealing with all issues that arise from staff or customers (complaints, grievances, etc).

H&M Co.
Amman Jordan

Department Manager
02.2010 - 12.2014

Job overview

  • Develop and provide succession plan for all staff and management team in the store create and act on plans for future people development needs within the store
  • Maintain an overview of all employee Relations responsibilities in the store to ensure a positive work environment
  • Commercial active work with garments, including processing, stocking, replenishing, folding and merchandising per H&M guidelines to maximize selling opportunities
  • Maximize sales through joint operational and commercial focus and take action to obtain the highest level of profit for the store
  • Manage and ensure the stock level is appropriate to maximize selling ensure the garment presentation and level, visual standards are presented according to H&M KPI's
  • Follow-up all activities concerning campaigns, promotions, and sales activities in the store
  • Manage cash office operational functions and ensure the proper staff planning according to budget and store needs created, monitored, and followed up on sales goals, plans and budget with district team to optimize profit.

Zara
Amman Jordan

Sales Associate
04.2006 - 01.2010

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Applied Science University
Amman Jordan

Bachelor of Accountancy from Accounting
02.2012

Universal School
Amman Jordan

High School - IT sector
01.2006

Skills

  • Managerial Skills
  • Communications and Leadership
  • Decision Making
  • Analytical Skills
  • Team Management & Training
  • Critical Thinking
  • Customer Service
  • Computer Skills
  • Social Media Marketing

Languages

Arabic
English
Spanish

Training

Customer Service Control Stock Management Skills Luxury customer service Time Management Managing Performance Leader ship skills and Motivation Customer satisfaction Management work Planning The Consoler Sales Person Advanced Customer Service

Timeline

Online Seller

Online Stores
04.2018 - Current

Sales Consultant

Brioni
01.2015 - 12.2017

Department Manager

H&M Co.
02.2010 - 12.2014

Sales Associate

Zara
04.2006 - 01.2010

Applied Science University

Bachelor of Accountancy from Accounting

Universal School

High School - IT sector
Majd Mraizeeq