Majd Tadros
San Antonio,TX
Summary
Dynamic and dedicated professional with experience as a Detention Deputy at Bexar County Sheriff's Office. Skilled in de-escalation techniques and policy enforcement, I successfully maintained safety and trained new deputies, enhancing team performance. Proven ability to process inmates efficiently while ensuring compliance with facility regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Detention Deputy
Bexar County Sheriff's Office
08.2021 - 11.2024
- Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Processed inmates by taking photographs and fingerprints.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
Customer Service Representative
Walmart
03.2020 - 06.2021
- Resolved customer complaints.
- Responded to customer requests for products, services, and company information.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Jordan Hotel School
Amman, Jordan01-2018
Skills
- Inmate processing
- Policy enforcement
- Training new deputies
- Incident reporting
- De-escalation techniques
- Surveillance
- Facility monitoring
- Inmate escorting
- First aid administration
- CCTV monitoring
- Self-defense techniques
- Firearms training
- Crowd control
Certification
- Defensive Tactics Certification - Various authorized self-defense and tactical training institutions.
- Certified Jail Officer (CJO) - American Jail Association.
- Suicide Prevention Training Certificate - Various mental health organizations or correctional training academies.
- Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
- Taser Certified.
- Oleoresin Capsicum (pepper spray) Certified.
Languages
Arabic
Native or Bilingual
Timeline
Detention Deputy
Bexar County Sheriff's Office
08.2021 - 11.2024
Customer Service Representative
Walmart
03.2020 - 06.2021
High School Diploma -
Jordan Hotel School
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