Majdi Albakri

• Analyzed customer feedback and complaints to enhance product quality and user experience.
• Managed customer complaints and non-conformance issues, ensuring timely resolutions.
• Trained project leaders to foster a total quality mindset across production continuum.
• Developed and implemented quality control processes to boost product reliability.
• Led cross-functional teams in detailed product audits, identifying quality issues and ensuring compliance.
• Conducted regular audits on production environments to detect potential defects.
• Coordinated with production and development teams to integrate quality assurance into all product lifecycle phases.
• Utilized statistical process control (SPC) to monitor process capability and product consistency.

Supervised production processes to ensure adherence to proper methods on production line.

• Monitored machine performance and ensured all equipment functioned correctly and met specifications.
• Resolved operational, manufacturing and maintenance problems to minimize production delays.
• Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
• Managed employee attendance records ensuring that staff is available during peak periods.
• Ensured accurate and timely completion of all processing tasks.
• Scheduled preventive maintenance to maintain integrity of processing equipment.
• Verified machine parameters against processing instructions and industry standards.
• Facilitated meetings between processing and engineering departments to resolve line issues.
• Tracked yield, mass, and energy balances, taking necessary actions to optimize performance.
• Monitored SCADA and HMI systems to achieve optimal control points in operations.
• Interpreted machine manuals and MSDSs to identify areas for operational improvements.
• Reviewed QA reports and implemented corrective actions for any identified quality irregularities.

• Committed to timely production schedules and on-time delivery.
• Authored standard operating procedures to enhance operational consistency.
• Maintained tools and equipment in laboratory for optimal functionality.
• Monitored compliance with customer specifications and regulatory requirements.
• Facilitated training for staff on standard procedures, emphasizing performance evaluation.
• Addressed errors among staff, focusing on corrective actions and prevention.
• Reviewed reports, certificates of analysis (COA), and all collected data for accuracy.
• Analyzed quality control test results and provided feedback and interpretation to production management or staff.
• Established procedures and quality standards.
• Determined optimum points to sample products and created protocols to obtain reliable data.
• Fielded customer complaints and rectified service issues.
• Analyzed customer feedbacks and complaints to improve product quality as well as user experience.

• Mastered operating and manufacturing tasks on tableting machines per approved methods.
• Maintained machines and work areas, ensuring readiness for production.
• Followed documentation procedures according to established systems.
• Facilitated training for new employees on good manufacturing practices and standard operating procedures.
• Ensured compliance with labor, safety, and personal hygiene regulations.
• Sustained environmental standards throughout all production processes according to approved protocols.
• Provided technical support for troubleshooting issues related to production machinery.
• Set up and operated production equipment according to daily work orders and safety procedures.
• Trained new personnel in operating procedures for various pieces of production equipment.
• Kept production logs and maintained job material inventory.

• Ensured compliance with safety regulations and maintained a safe working environment.
• Oversaw production process and prepared proper documentation for dispatch.

• Devised new processes for industry applications to safely achieve desired results with controlled chemical processes.
• Assessed safety methods and procedures, determining new ways to promote better workplace protections.