Majed Abusafa
Justice,IL
Summary
Seasoned Treasury Officer with background in managing corporate liquidity, investment, and risk management related to company's financial activities. Proficient in the development of financial strategies, design and monitoring of control systems, and transaction handling. Strong skills in maintaining relationships with external auditors and regulatory bodies. Notable impact achieved through successful risk mitigation and enhanced operational efficiency in previous roles.
Overview
32
32
years of professional experience
Work History
Treasury Officer
Bank of Jordan
02.2014 - 05.2024
- Calculated and monitored cash flow position, ensuring sufficient funds are available for operations.
- Created and maintained a database of daily transactions, including payments, receipts, transfers and investments.
- Prepared monthly financial analysis reports to identify trends in the organization's treasury activities.
- Developed and implemented short-term investment strategies in order to maximize returns on idle funds.
- Reviewed banking documents such as loan agreements, letters of credit and other related documents.
- Conducted research on foreign exchange markets and made recommendations regarding currency hedging strategies.
- Monitored compliance with applicable laws, regulations and company policies related to treasury operations.
- Negotiated terms of financing arrangements with banks or other financial institutions.
- Managed debt portfolio by monitoring interest rates, maturities and repayment schedules of loans and debt securities.
- Analyzed balance sheet accounts to ensure accurate reporting of the organization's assets and liabilities.
Personal Banking Manager
International Bank
Ramallah
06.2001 - 02.2014
- Developed and implemented strategies to increase customer satisfaction with personal banking services.
- Conducted staff training sessions to ensure compliance with banking regulations.
- Maintained accurate records of all customer transactions and accounts.
- Monitored financial trends in the industry, providing updates to senior management team.
- Provided customers with advice on how to best manage their finances.
- Researched and evaluated new products and services for potential implementation into the bank's portfolio.
- Advocated for changes in policies or procedures that would improve customer experience.
- Collaborated with other departments to develop innovative solutions for complex customer needs.
- Created marketing materials highlighting the benefits of various banking services offered by the bank.
- Organized events designed to attract new clients and promote existing ones.
- Established relationships with external vendors to facilitate access to additional resources for customers.
- Analyzed data from customer surveys to identify areas needing improvement in service delivery.
- Prepared monthly reports on sales performance, budgeting, and credit risk assessment.
Bank Teller
International Bank
Ramallah
07.1992 - 06.2001
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Educated customers about different types of banking services available at the branch.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Provided assistance to other tellers during peak business hours as needed.
- Researched customer inquires regarding their accounts using internal banking systems.
Education
MBA - Business Administration And Management
BIRZEIT UNIVERSITY
Ramallah05-2005
Bachelor of Science - Business Administration
BIRZEIT UNIVERSITY
Ramallah05-1993
High School Diploma -
Ramallah High School
Ramallah05-1985
Skills
- Financial Resource Management
- Critical Thinking
- Business Relationship Management
- Compliance Assessment
- Cost Data Analysis
- Employee Training Oversight
Languages
English
Professional
Arabic
Native/ Bilingual
Hebrew
Limited
Computer Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
References
References available upon request.
Timeline
Treasury Officer
Bank of Jordan
02.2014 - 05.2024
Personal Banking Manager
International Bank
06.2001 - 02.2014
Bank Teller
International Bank
07.1992 - 06.2001
MBA - Business Administration And Management
BIRZEIT UNIVERSITY
Bachelor of Science - Business Administration
BIRZEIT UNIVERSITY
High School Diploma -
Ramallah High School
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