Ma. Jessica Cabili
Matthews,NC
Summary
Organized and dependable problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Manager of Operations
De Castro Goaltending Academy LLC
01.2023 - Current
- Interacted with customers by phone, email to provide information.
- Responded to inquiries from callers seeking information.
- Maintained records of material flow, compiling and organizing related data.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies.
Cabin Safety Flight Attendant
Philippine Airlines
09.2016 - 03.2021
- Used excellent customer service skills in addressing passengers' needs.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures. L
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Education
Bachelor of Arts - Communications And Media Studies
San Beda College of Alabang
Philippines03.2013
High School Diploma -
Benedictine School of Cavite
Manila, Philippines03.2009
Skills
- Departmental Operations
- Payroll Operations
- Regulatory Compliance
- Overseeing Logistics
- Verbal and Written Communication
- Food and Beverage Service
- Company Policy Adherence
- Guest Services
- Emergency Situations Management
Reading, Ice skating, Gym
Working out at the gym and self-help books make me reflect of my current life as a 31-years old mother to our 4-year old daughter. Reading was probably rooted from my previous sports which was Ice skating. My coaches made me a better person and athlete more than winning.
Languages
English
Full Professional
Filipino
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
10% of life is made up of what happens to you. 90%of life is decided by how you react.
-The 90/10 Principle of Stephen Covey
Timeline
Manager of Operations
De Castro Goaltending Academy LLC
01.2023 - Current
Cabin Safety Flight Attendant
Philippine Airlines
09.2016 - 03.2021
Bachelor of Arts - Communications And Media Studies
San Beda College of Alabang
High School Diploma -
Benedictine School of Cavite
Similar Profiles
Leigh Anne SingletonLeigh Anne Singleton
Volunteer at Tenders Goaltending AcademyVolunteer at Tenders Goaltending Academy
Ethan NguyenEthan Nguyen
Prairie Heart + Spark Assistant at Jennifer De Castro NguyenPrairie Heart + Spark Assistant at Jennifer De Castro Nguyen
Janette Carballo-BraunJanette Carballo-Braun
Math Teacher at Raul H. Castro Academy Of Fine ArtsMath Teacher at Raul H. Castro Academy Of Fine Arts