Overview
Work History
Education
Skills
Certification
Timeline
Generic

Majestic Garcia

Palestine

Overview

11
11
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Westwood ISD
02.2024 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
  • Streamlined invoice processing, contributing to improved vendor relationships and financial management.
  • Enhanced front office efficiency by streamlining appointment scheduling processes.
  • Facilitated communication between departments, improving overall organizational efficiency.
  • Supported executive team with travel arrangements, optimizing schedules and logistics.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Medical Assistant

Palestine Regional Medical Center
01.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Followed appropriate procedures to minimize patient's exposure to radiation.

Licensed Insurance Agent

Jim Toman Insurance
08.2017 - 12.2017
  • Wrote policies
  • Took payments
  • Answered phone
  • Addressed any questions or concerns for customers

Insurance Agent

Allstate Insurance
03.2017 - 08.2017
  • Wrote policies
  • Took payments
  • Answered phone
  • Addressed any questions or concerns for customers

Assistant Manager

Hibbett Sports
03.2016 - 12.2016
  • Assisted customers with any needs
  • Bank deposits
  • Shipping and receiving
  • Answered the phone
  • Addressed any and all customer complaint or concerns

Assistant Manager

Cash Store
04.2015 - 06.2015
  • Answered the phone
  • Made installment loans
  • Bank deposits
  • Addressed customers complaints and concerns

Customer Service Representative

Aarons' Sales and Lease
06.2014 - 02.2015
  • Made payday loans and title loans
  • Answered the phone
  • Took payments
  • Addressed any concerns the customer had
  • Bank deposits

Customer Service Representative

CashMax Payday and Title Loan
02.2014 - 06.2014
  • Answer phone calls
  • Title and payday loans
  • Bank deposits
  • Assist with any questions or concerns or comments
  • Assisted customers with a warm and professional attitude
  • Assisted customers with questions
  • Kept records of customer complaints
  • Handled emails, inbound calls, and outbound calls
  • Managed customer accounts
  • Operated the cash drawer

Education

High school diploma -

Landmark High School
Palestine, TX

Skills


  • Classroom Management
  • Organizational Skills
  • Infant Care
  • Customer Service
  • CSR
  • Retail Sales
  • Reception area maintenance
  • Payment collection
  • Mail handling
  • Document scanning and digitization
  • Document management
  • Appointment scheduling
  • Client relations
  • Calendar management
  • Scheduling appointments
  • Supply management
  • Visitor access management
  • Confidential information management
  • Office equipment maintenance
  • Guest relations
  • Meeting support
  • Expense tracking
  • Supply oversight
  • Policy enforcement
  • Project coordination
  • Meeting coordination
  • Mail routing
  • Facilities management
  • Fee collection
  • Document retrieval
  • Maintenance tracking
  • Travel arrangements
  • Call handling
  • Visitor assistance
  • Customer service
  • Phone and email etiquette
  • Data entry
  • Microsoft office
  • Multitasking and organization
  • Administration and operations
  • Customer service management
  • Scheduling
  • Documentation and recordkeeping
  • Office management
  • Relationship building
  • Scheduling and calendar management
  • Decision-making
  • Strategic planning
  • Team leadership
  • Inventory management
  • Bookkeeping
  • Database administration
  • Accounts payable and receivable
  • Data retrieval systems
  • Schedule management
  • Data validation
  • Lookup functions
  • Verbal and written communication
  • Filtering data
  • Statistical functions
  • Logical functions
  • Text functions
  • Date and time functions
  • Named ranges
  • Custom views

Certification

CPR Certified

Timeline

Receptionist Administrator

Westwood ISD
02.2024 - Current

Medical Assistant

Palestine Regional Medical Center
01.2024 - Current

Licensed Insurance Agent

Jim Toman Insurance
08.2017 - 12.2017

Insurance Agent

Allstate Insurance
03.2017 - 08.2017

Assistant Manager

Hibbett Sports
03.2016 - 12.2016

Assistant Manager

Cash Store
04.2015 - 06.2015

Customer Service Representative

Aarons' Sales and Lease
06.2014 - 02.2015

Customer Service Representative

CashMax Payday and Title Loan
02.2014 - 06.2014

High school diploma -

Landmark High School
CPR Certified

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Majestic Garcia