Summary
Overview
Work History
Education
Skills
Timeline
Generic

Majetta Logan

Carteret,NJ

Summary

Dynamic Operations Manager with a proven track record at ABM Aviation, excelling in customer service and vendor management. Spearheaded initiatives that enhanced team performance and compliance, driving profitability and customer satisfaction.

Behavioral support professional with proven background in assisting students with developmental challenges. Known for effectively implementing behavioral plans and strategies. Committed to fostering collaborative environment and adapting to dynamic needs. Utilizes techniques such as positive reinforcement and crisis intervention.

Overview

16
16
years of professional experience

Work History

Operation Manager

ABM Aviation
01.2013 - 03.2022
  • Managed company operations, including staff hiring, training, development, scheduling and supervision.
  • Controlled daily 24hr business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Facilitated change management efforts, guiding teams through periods of transition and growth.
  • Strengthened compliance with industry regulations by updating policies and conducting regular staff training sessions.
  • Boosted team performance with enhanced employee evaluation processes.
  • Built relationships with customers and managed accounts to drive revenue and profit.

Administrative Assistant

ABM Aviation
03.2013 - 08.2013
  • Performed general administrative duties, including copying, faxing and filing.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes..
  • Coordinated calendars and schedules for management team.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Dispatcher

ABM Aviation
08.2011 - 03.2013
  • Planned, organized and managed the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
  • Documented all changes in computer tracking system.
  • Tracked time spent on assignments each day for productivity reporting.

Sales Associate

Oshkosh B' gosh
04.2009 - 07.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

ABA Paraprofessional

Union Township Board Of Education
03.2023 - Current
  • Coordinated with occupational therapists, speech-language pathologists, and other specialists to provide comprehensive support for each student''s unique needs.
  • Participated in ongoing professional development opportunities to stay current on best practices in ABA therapy.
  • Conducted functional assessments to identify triggers of problem behaviors and establish effective intervention plans accordingly.
  • Promoted positive behavior changes by consistently reinforcing appropriate actions using praise and rewards.

Education

Associate of Business Administration - Business Management

Berkeley College
Woodbridge, NJ
01-2025

Skills

  • Customer service
  • Interpersonal skills
  • Vendor Management
  • Operations
  • Self-motivated
  • Goals and performance

Timeline

ABA Paraprofessional

Union Township Board Of Education
03.2023 - Current

Administrative Assistant

ABM Aviation
03.2013 - 08.2013

Operation Manager

ABM Aviation
01.2013 - 03.2022

Dispatcher

ABM Aviation
08.2011 - 03.2013

Sales Associate

Oshkosh B' gosh
04.2009 - 07.2011

Associate of Business Administration - Business Management

Berkeley College

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