Majid Smith
Baltimore,MD
Summary
Results-oriented driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
12
12
years of professional experience
Work History
Mail Carrier/On Site Trainer
United States Postal Service, USPS
Baltimore, MD
04.2019 - Current
- Responsible for sorting, processing, delivering, and collecting mail (letters, postcards, and packages) along assigned routes.
- Organizing incoming mail according to designated delivery routes.
- Delivering mail to residential and business mailboxes, including handling special deliveries like certified or registered mail.
- Using handheld scanners to record deliveries and other postal equipment as needed.
- Interacting with customers to address inquiries, provide change of address forms, and handle basic postal service transactions.
- Training new employees on daily job and safety functions.
Human Resources Assistant
Target
Baltimore, MD
09.2017 - 04.2019
- Posting job openings, reviewing resumes, scheduling interviews, conducting pre-employment screenings, and assisting with the hiring process.
- Coordinating new employee orientation, processing paperwork, explaining company policies, and setting up benefits enrollment.
- Scheduling training sessions, preparing materials, and tracking employee training completion.
- Answering employee questions about HR policies, addressing concerns, and providing general support.
- Filing documents, maintaining spreadsheets, preparing reports, and managing the HR inbox.
Patient Access Representative
Union Memorial Hospital
Baltimore , MD
06.2013 - 09.2017
- Manage patient admissions and registration processes, ensuring accurate data entry and compliance with healthcare regulations. Provided front-line customer service to patients, families, and healthcare providers.
- Streamlined the patient registration workflow, reducing average wait times by 30%, which improved overall patient satisfaction scores from 78% to 92% within six months.
- Verify patient eligibility for services based on insurance plans.
- Schedule patient appointments based on physician availability and payment
- Collaborated with insurance companies to resolve billing discrepancies and pre-certification issues.
Education
Some College (No Degree) - Anesthesia Technology
Ccbc Essex
Baltimore, MDSkills
- Hand-eye coordination
- Supply management
- Mail distribution
- Financial records oversight
- Safety awareness
- Weather tolerance
- Documentation & recordkeeping
- Route management
- Mail sorting
Affiliations
- cpr certification
- microsoft Office
Timeline
Mail Carrier/On Site Trainer
United States Postal Service, USPS
04.2019 - Current
Human Resources Assistant
Target
09.2017 - 04.2019
Patient Access Representative
Union Memorial Hospital
06.2013 - 09.2017
Some College (No Degree) - Anesthesia Technology
Ccbc Essex
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