Talented Project Lead with strengths in client management and problem-solving. Highly effective at managing multiple, concurrent projects.
Overview
15
15
years of professional experience
Work History
Realty Project Coach
Walmart
Dallas, TX
08.2021 - Current
Improved project outcomes by implementing effective coaching strategies and fostering a collaborative team environment.
Boosted overall productivity by identifying areas for improvement in individual team members'' skills and knowledge, then addressing them through targeted coaching interventions.
Fostered a culture of continuous learning within project teams, promoting professional development opportunities and encouraging the sharing of best practices among peers.
Store Manager
Office Depot Inc
Fort Worth, TX
07.2018 - 08.2021
Maximized sales by creating innovative visual merchandising displays and store layouts.
Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Store Manager
Conns
Lewisville, TX
01.2016 - 07.2018
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
RadioShack
Dallas, TX
01.2009 - 01.2016
Improved customer satisfaction through staff training in customer service and product knowledge.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.