MAJOR PRANAV BHATT

Summary:
Seasoned professional with over 9 years of dedicated service to the Government of India, specializing in national security and operational excellence.
Demonstrated expertise in logistics management and strategic planning, thriving in remote and challenging environments.
Successfully completed rigorous parachutist training in 2022, showcasing commitment to skill development and proficiency enhancement.
Led and executed specialized missions in foreign territories, collaborating with international counterparts to achieve missions of national significance.

Supply Chain Management:
Adeptly managed logistics operations for ration distribution along Northern borders, overcoming challenges posed by the abrogation of Article 370 and the COVID-19 pandemic.
Maintained seamless supply chains amidst roadblocks and national lockdowns, ensuring efficient delivery to end-users positioned above 15,000 feet MSL.
Managed approximately 35,000 MT of rations within a year, demonstrating resilience and adaptability in dynamic environments.

Procurement Management:
Oversaw technical procurements valued at approximately ₹200 crore through Government E-marketplace during the lockdown period.
Managed acquisitions ranging from hygiene and chemical products to fresh rations and milk, servicing the needs of over 30,000 employees and their families.
Ensured timely, safe, and sanitized delivery of all commodities, mitigating risks to human safety and operational continuity.

Fleet and Multi-Modal Logistics Management:
Performed duties as Mechanical Transport Officer, maintaining and upkeeping a fleet of 450+ heavy vehicles in multiple terrains.
Managed a diverse range of vehicles, from trucks to tank mobilizers, overcoming challenges associated with vehicle vintage.

Facilities Development and Management:
Led the establishment of a transit facility for transitioning employees in a challenging region along the eastern borders.
Oversaw all aspects of the camp's establishment, from land procurement to facility construction and security implementation.
Created a fully functional facility accommodating over 1,000 employees and 150 vehicles within one year, showcasing leadership and project management skills.

Airline Customer Service Agent Duties and Responsibilities
Greet passengers at check-in counters and assist with check-in processes, ticketing, and baggage handling
Guide passengers to the appropriate terminals, gates, and facilities within the airport
Address issues related to lost baggage, flight changes, missed connections, and other travel-related problems
Verify passenger documents, issue boarding passes, and assist passengers with boarding, including those with special needs or requests
Assist in maintaining a secure airport environment and report any suspicious activity or safety hazards
Maintain effective communication with airline staff, ground crew, and airport authorities to ensure smooth flight operations
Exceed passenger expectations by consistently providing exceptional customer service
Complete administrative duties, such as updating passenger records, documenting incidents, and handling cash and payment transactions accurately
Collaborate with colleagues to ensure the efficient functioning of the airline and the airport