Maka Lum
Summary
Talented repair technician with several years of experience employing excellent communication skills and technical abilities to solve problems and provide outstanding customer service. Specializing in and systems repair.
Overview
7
7
years of professional experience
Work History
General Repair Technician
Midas Muffler
Honolulu, Hawaii
03.2021 - 06.2026
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Diagnosed system malfunctions and identified solutions to resolve technical issues.
- Repaired exhaust systems ensuring compliance with safety standards.
- Performed routine maintenance services including oil changes and tire rotations.
- Replaced defective components with compatible replacements sourced from suppliers.
- Collaborated with team members to streamline service workflows and improve efficiency.
- Educated customers on vehicle maintenance and repair options clearly and effectively.
Manager
AutoZone
Honolulu, Hawaii
05.2019 - 04.2021
- Managed daily operations to enhance store efficiency and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service skills.
- Oversaw inventory management to ensure stock availability and accuracy.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Kaimuki High School
Honolulu, HISkills
- Diagnostic analysis
- Vehicle maintenance
- Exhaust system repair
- Component replacement
- Mechanical skills
- Maintaining components
- Inventory management
- Problem solving
- Attention to detail
- Team collaboration
Timeline
General Repair Technician
Midas Muffler
03.2021 - 06.2026
Manager
AutoZone
05.2019 - 04.2021
Kaimuki High School