MAKAEDA MATTHEWS-SMITH
Macon,MO
Summary
Dynamic and motivated student pursuing a Master's in Social Work, equipped with strong communication and active listening skills. A year-long practicum placement has resulted in adaptability and resilience, particularly in high-pressure crisis situations. Committed to continuous learning and professional growth while collaborating with clients and colleagues. Previous work, internships, and volunteer experiences have helped grow essential problem-solving and prioritization abilities, ensuring valuable contributions to team success and client outcomes.
Overview
4
4
years of professional experience
Work History
Social Work Intern
Macon County Children's Division
08.2025 - Current
- Offered community resource guidance to clients to meet family needs for assistance.
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Supervised supervised visitations and documented them accordingly.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Documented court proceedings, home visits, and meetings appropriately.
Volunteer
Little Dixie Regional Library
08.2024 - 12.2024
- Shelved books by subject according to Dewey Decimal System.
- Greeted visitors, answered questions, and made book recommendations across subjects and genres.
- Promoted library at special events and community gatherings.
- Helped patrons locate resources using catalog and circulation systems.
- Helped create local resource lists in Randolph and Monroe County for patrons to use.
Social Work Intern
Burrell Behavioral Health Center (Phoenix Clinic)
08.2023 - 05.2024
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Facilitated support groups and workshops to provide valuable services to clients.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Educated clients and families on mental health, wellness and recovery topics.
Retail Sales Associate
Once Upon A Child Franchise
08.2023 - 12.2023
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Team Member
Jersey Mike's Subs
09.2021 - 12.2022
- Formed strong bonds with my coworkers and managers.
- Trained new team members, resolved day-to-day issues, and implemented ideas for improvement that helped me gain a better understanding of business structure.
- Kept work areas organized, safe, and clean to promote efficiency and team safety.
- Provided prompt, courteous, and friendly service to customers.
Education
Bachelor of Science - Social Work
University of Missouri
Columbia, MO05-2026
Associate of Applied Science - Social Work
Moberly Area Community College
Moberly, MO05-2024
High School -
Excel High School
Minnetonka, MN12.2020
Skills
- Time management
- Effective team player
- Organization
- Referrals and networking
- Case management
- Crisis response
- Professional ethics
- Client advocacy
Timeline
Social Work Intern
Macon County Children's Division
08.2025 - Current
Volunteer
Little Dixie Regional Library
08.2024 - 12.2024
Social Work Intern
Burrell Behavioral Health Center (Phoenix Clinic)
08.2023 - 05.2024
Retail Sales Associate
Once Upon A Child Franchise
08.2023 - 12.2023
Team Member
Jersey Mike's Subs
09.2021 - 12.2022
Bachelor of Science - Social Work
University of Missouri
Associate of Applied Science - Social Work
Moberly Area Community College
High School -
Excel High School
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