Makaela Basaldua
Henderson,NV
Summary
A highly motivated and productive individual with years of leadership experience, eager to gain new life lessons and skills. Profound work ethic involving: management, communication, and creativity. Quick learner and upbeat person who thrives on challenges and collaboration. Eager to work with a dynamic team.
Overview
7
7
years of professional experience
Work History
Hostess
Fontainebleau
Las Vegas, Nevada
02.2024 - 09.2024
- Created a welcoming environment that leaves a lasting impression. Delivered outstanding customer service and anticipated their needs to ensure satisfaction. Strategized reservation management for seamless meal planning and troubleshoot issues with composure. Monitored dining area to assess server capacity and estimate wait times.
Lead Cake Decorator/Assistant Store Manager
The Cupcakery
Las Vegas, Nevada
05.2021 - 12.2023
- Designed and created a variety of cakes and cupcakes, fulfilling customer requests while adhering to high standards. Conducted training programs for novice employees, teaching them essential skills in cake decoration and baking. Managed the orders for the week/month. Maintained a clean work area while adhering to health and safety regulations. Developed new recipes to create unique flavors and textures for cakes.
Supervisor
Freddy's Frozen Custard & Steakburgers
Las Vegas, Nevada
03.2018 - 05.2021
- Demonstrated effective leadership skills by leading shifts in a positive and constructive manner, managing guest complaints, conducting interviews, and supervising produce inventory and staff. Maintained an organized system by inputting new hires, handling invoices, and ensuring efficient and accurate order distribution. Displaying versatility by receiving training in all positions while maintaining focus on improving operational efficiency. Monitored employee productivity levels on a regular basis to identify areas of improvement.
Marketing Assistant
TC Services
Las Vegas, NV
06.2017 - 06.2018
- Facilitated the digitizing of paper-based files and their storage across diverse devices like electronic folders, zip drives, and office computers. Supported correspondence activities by addressing envelopes and writing note cards on behalf of the office. Contributed to the development of marketing packages intended for distribution via mail.
Education
High School Diploma -
Del Sol Academy Of The Performing Arts
Las Vegas, NV05-2019
Skills
- Problem Solver
- Fast Learner
- Detail-Oriented
- Excellent Multi-Tasker
- Strong Communicator
- Profound Patience
- Above-Average Memorization Skills
- Positive Thinker
- Dependable
- Goal-Oriented
- People Person
Timeline
Hostess
Fontainebleau
02.2024 - 09.2024
Lead Cake Decorator/Assistant Store Manager
The Cupcakery
05.2021 - 12.2023
Supervisor
Freddy's Frozen Custard & Steakburgers
03.2018 - 05.2021
Marketing Assistant
TC Services
06.2017 - 06.2018
High School Diploma -
Del Sol Academy Of The Performing Arts