Makaela Linebaugh
Swartz Creek,MI
Summary
Dynamic professional with a proven track record at Nationwide Interlock, adept in billing and invoicing with exceptional attention to detail and customer service skills. Excelled in resolving complex billing inconsistencies and fostering interdepartmental teamwork. Demonstrated ability to enhance system accuracy and efficiency, alongside strong multitasking abilities in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Nationwide Interlock
09.2019 - Current
- Resolved complex billing inconsistencies, enhancing overall accuracy of system records.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Assistant Teacher
The Learning Experience
07.2017 - 01.2019
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Restaurant Hostess
Highland House Restaurant
05.2015 - 07.2016
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Highschool Diploma -
Milford Highschool
Milford Mi05.2015
Skills
- Customer service
- Data entry proficiency
- Decision-making
- Account reconciliation
- Invoice generation
- Customer engagement
- Month-end closing procedures
- Relationship building
- Invoicing proficiency
- Research and due diligence
- Team collaboration
- Collections
- Collection practices
- Problem-solving
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Dispute resolution
- Conflict resolution
- Accounts receivable expertise
- Cash posting
- Monthly billing management
- Ttime management
- Billing and invoicing
- Microsoft office
- Payment collection
- Customer service support
- Payment processing
- Account updating
- Customer contact
- Customer relations
Timeline
Billing Specialist
Nationwide Interlock
09.2019 - Current
Assistant Teacher
The Learning Experience
07.2017 - 01.2019
Restaurant Hostess
Highland House Restaurant
05.2015 - 07.2016
Highschool Diploma -
Milford Highschool
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