Makaela Wasik
New Britain ,CT
Summary
Proven track record in enhancing brand visibility and customer engagement for Hollister Co., leveraging expertise in hospitality and Microsoft Programs. Skilled in team collaboration and cash handling, consistently delivering top-tier service and operational efficiency. Achieved significant improvements in customer satisfaction and sales outcomes through strategic marketing and exceptional interpersonal skills.
Overview
3
3
years of professional experience
Work History
Brand Representative
Hollister Co.
Farmington CT
09.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Completed floorsets, filled floor, and rang up customers.
- Communicated product value, quality, and style to educate and entice potential customers.
Summer Ferry Helper
State of CT DOT
Rockyhill CT
06.2023 - Current
- Followed supervisor instructions to complete tasks on time.
- Directed traffic on and off of ferry.
- Collected money and tickets from each passenger while maintaining organization of passengers.
- Performed manual labor and random jobs to help coworkers accomplish goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Kept the boat and barge tidy and clean.
Crew Member
DQ Grill & Chill Restaurant
Cromwell, CT
04.2021 - 01.2023
- Addressed guest needs, questions, or concerns to create optimum experience in the restaurant.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders from customers and problem solved when there were misunderstandings or other issues.
Education
Bachelors - Criminology
Central Connecticut State University
New Britain, CTHigh School Diploma -
Cromwell High School
Cromwell, CT06.2022
Skills
- Cashiering
- General cleaning and upkeep
- Hospitality
- Cash handling
- Microsoft Programs
- Team work
- Social Skills
Timeline
Brand Representative
Hollister Co.
09.2023 - Current
Summer Ferry Helper
State of CT DOT
06.2023 - Current
Crew Member
DQ Grill & Chill Restaurant
04.2021 - 01.2023
Bachelors - Criminology
Central Connecticut State University
High School Diploma -
Cromwell High School