MaKagen Lofton
Logistics Assistant (Temporary)
Chunchula,AL
Summary
Dedicated and service-oriented professional with a strong background in customer service, team collaboration, and problem-solving. As a member of the Alabama National Guard, developed excellent discipline, adaptability, and crisis management skills, ensuring readiness in high-pressure environments. Gained hands-on experience fostering positive customer experiences and teamwork through roles in the fast food industry, consistently delivering friendly, efficient, and personalized service. Known for maintaining a positive demeanor, resolving conflicts effectively, and creating a welcoming atmosphere for diverse groups.
Overview
4
4
years of professional experience
Work History
Logistics Assistant
Plasmine Technology
08.2024 - Current
- Documented received materials into company system.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Generated, distributed and filed copies of all billing paperwork.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
Soldier
Army National Gaurd
04.2023 - Current
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
Fast Food Cashier
B's Burger House
JACKSON , AL
05.2021 - 12.2023
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
- Resolved customer complaints independently or with aid of supervisor.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
Education
High School Diploma -
Leroy High School
Leroy, AL 05.2024 - 05.2024
Skills
Problem-solving
Load planning
Squad leadership
Risk assessments
Team building
Positive attitude
Physical fitness
Buddy care and first aid
Friendly and outgoing
Cleanliness and hygiene
Customer service
Patience and empathy
Timeline
Logistics Assistant
Plasmine Technology
08.2024 - Current
High School Diploma -
Leroy High School
05.2024 - 05.2024
Soldier
Army National Gaurd
04.2023 - Current
Fast Food Cashier
B's Burger House
05.2021 - 12.2023
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