Summary
Overview
Work History
Education
Skills
Timeline
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Makai Perkins

Aurora,IL

Summary

I'd like to think of myself as a person who is a dynamic and reliable person with a strong work ethic. I've proven my ability to enhance customer satisfaction through exceptional service and teamwork, some have also told me I can be skilled in time management and maintenance, consistently ensuring smooth operations and positive experiences for guests. I'm always committed to fostering a collaborative environment and delivering quality results.


Overview

3
3
years of professional experience

Work History

Bag /Golf Cart Attendant

Klein Creek Golf Course
08.2024 - Current
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.
  • Provided valuable support during tournaments, ensuring smooth operations throughout events.

Crew Member

Jersey Mike's Subs
02.2024 - 04.2025
  • Worked front line
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted task from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Funtopia Adventure Park
12.2023 - 02.2024
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Host

IHOP
06.2022 - 08.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

GED -

Waubonsie Valley High School
2590 Ogden Ave, Aurora, IL 60504
05-2024

Skills

  • Team player mentality
  • Reliability and punctuality
  • Good with maintenance
  • Patience and empathy
  • Safety awareness
  • Clean driving record
  • Strong work ethic
  • Customer service
  • Teamwork and collaboration
  • Decision-making
  • Time management
  • Flexible schedule

Timeline

Bag /Golf Cart Attendant

Klein Creek Golf Course
08.2024 - Current

Crew Member

Jersey Mike's Subs
02.2024 - 04.2025

Crew Member

Funtopia Adventure Park
12.2023 - 02.2024

Host

IHOP
06.2022 - 08.2022

GED -

Waubonsie Valley High School

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Makai Perkins