Makai Ripa
Oceanside,CA
Summary
Background in loss prevention, committed to safeguarding company assets while upholding the highest standards of integrity. Strong customer service abilities, with dedication to resolve customer issues. Experience with maintaining company merchandise polices and cash register procedures.
Overview
4
4
years of professional experience
Work History
Stock Associate
Ross Dress For Less
12.2020 - 06.2021
- Processed daily shipments of store inventory
- Organized store departments to enhance shopping experiences
- Utilized store protection devices on products to minimize shortage
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Loss Prevention Associate
Ross Dress for Less
06.2021 - 03.2024
- Enhanced store safety for employees and customers by identifying potential hazards and addressing them promptly.
- Assisted in the successful recovery of stolen merchandise through prompt identification, reporting.
- Collaborated with management to implement loss prevention strategies, resulting in minimized theft incidents.
- Improved employee theft awareness by informing associates on loss prevention techniques and company policies.
- Supported store management in resolving customer disputes related to suspected fraudulent transactions or other security concerns.
- Reduced inventory shrinkage by consistently monitoring store premises
- Utilized a radio to communicate to management and other associates.
- Monitored surveillance cameras to detect suspicious activity.
- Provide a visible presence and assist customers and employees with security-related concerns or questions while maintaining a customer-friendly demeanor
Cashier
Ross Dress for Less
03.2024 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Maintained a cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join credit card programs.
- Stocked, tagged and displayed merchandise.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times by adhering to a store program that monitors cashier efficiency.
Education
Associate of Science - Administration of Justice
Mira Costa College
Oceanside, CA06.2025
Diploma -
El Camino High School
Oceanside, CA06.2020
Skills
- Strong observational and surveillance skills
- Retail Merchandising
- Attention to detail and strong problem-solving abilities
- Customer Service
References
- Jay Hechanova, Coworker, 12/01/20, 760-908-8449
- Liano Morga, Friend, 06/01/15, 760-637-1346
Timeline
Cashier
Ross Dress for Less
03.2024 - Current
Loss Prevention Associate
Ross Dress for Less
06.2021 - 03.2024
Stock Associate
Ross Dress For Less
12.2020 - 06.2021
Associate of Science - Administration of Justice
Mira Costa College
Diploma -
El Camino High School