MaKaila Franklin
Dallas
Summary
Dynamic Director of Projects with a proven track record in scope management, team collaboration, and advanced problem solving. Expertise in planning, scheduling, and budgeting drives effective project execution.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Projects
Nitor Solutions
Irving, TX
03.2024 - Current
- Led cross-functional teams to ensure project alignment with strategic objectives.
- Developed comprehensive project plans, outlining scope, timelines, and resource allocation.
- Implemented risk management strategies to mitigate potential project delays.
- Streamlined communication processes between stakeholders, enhancing information flow and collaboration.
- Monitored project performance metrics, ensuring adherence to quality standards and timelines.
- Fostered team development through mentorship and training initiatives, improving overall productivity.
- Spearheaded change initiatives within the organization to enhance overall project effectiveness and sustainability.
Head of Project Management
DFW Security
North Richland Hills, TX
03.2023 - 03.2024
- Streamlined project management processes through implementation of new tools and methodologies.
- Mentored junior project managers, fostering professional growth and enhancing team performance.
- Facilitated regular status meetings to communicate progress, address challenges, and adjust plans accordingly.
- Cultivated strong relationships with clients, partners, and other stakeholders by consistently exceeding expectations and delivering exceptional results.
- Reported regularly to managers on project budget, progress, and technical problems.
Bay Host
Top Golf
Fort Worth, TX
04.2022 - 02.2023
- Maintained cleanliness and organization of bays to ensure a welcoming environment for guests.
- Developed strategies for efficient bay turnover, enhancing overall guest satisfaction and operational efficiency.
- Developed strong relationships with regular patrons, fostering loyalty and repeat visits to the venue.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Corporate Trainer
Plucker Wing Bar
Fort Worth, TX
08.2017 - 08.2021
- Developed and delivered training programs for new hires, enhancing onboarding experience and retention rates.
- Mentored junior trainers, providing guidance on instructional techniques and program development strategies.
- Coordinated cross-functional training efforts, ensuring consistent messaging and practices throughout the organization.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Provided hands-on assistance with daily tasks when necessary, helping reinforce learned concepts in real-time work scenarios.
Education
High School Diploma -
Timber Creek High School
Keller, TXSkills
- Scope management
- Planning and scheduling
- Team collaboration
- Data analysis
- Budgeting and forecasting
- Advanced problem solving
Certification
Verkada Partner Certifications:
VCE - Essentials
VSP - Foundations
Timeline
Director of Projects
Nitor Solutions
03.2024 - Current
Head of Project Management
DFW Security
03.2023 - 03.2024
Bay Host
Top Golf
04.2022 - 02.2023
Corporate Trainer
Plucker Wing Bar
08.2017 - 08.2021
High School Diploma -
Timber Creek High School