Makaila Heller
Tallahassee,FL
Summary
Detail-oriented college student with experience in both customer service and the legal field. Former judicial intern with exposure to court procedures, legal research, and professional office environments, combined with restaurant experience that demonstrates reliability, teamwork, and adaptability. Committed to contributing to public service while developing a deeper understanding of government and law.
Overview
4
4
years of professional experience
Work History
Barista Manager
Kwench
Tallahassee, Florida
10.2024 - Current
- Handled customer inquiries and resolved complaints to enhance satisfaction.
- Ensured the cleanliness and organization of the juice shop environment.
- Prepared and served juices, smoothies, and food items.
Intern
Broward County Court
Fort Lauderdale, Florida
05.2025 - 08.2025
- I observed daily court proceedings alongside Judge A. Seigel.
- Attended court proceedings, taking notes for future reference and documentation.
- I attended multiple trials.
- I read through pending warrants.
- I read through the investigation transcripts.
- I participated in discussions with Judge A. Siegel, as well as the other interns, at the end of each court proceeding.
- Conducted legal research.
Server
Padrinos
Boca Raton, Florida
08.2021 - 08.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in training new servers on restaurant procedures and menu items.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer orders accurately using point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Managed inventory by restocking supplies as needed during shifts.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Bachelor of Science - Political Science; English
Florida State University
Tallahassee, FL05-2027
Skills
- Public speaking
- Problem solving
- Team collaboration
- Effective communication
- Research
- Project presentation
- Public presentation
- Time management
- Attention to detail
- Creative
- Academic study
- Written reports
- Critical reading
- Digital literacy
Timeline
Intern
Broward County Court
05.2025 - 08.2025
Barista Manager
Kwench
10.2024 - Current
Server
Padrinos
08.2021 - 08.2024
Bachelor of Science - Political Science; English
Florida State University