Makaila Walker
Fort Worth,TX
Summary
Dynamic and Hardworking individual with entry-level sales experience seeking opportunities to leverage strong communication and interpersonal skills to drive sales growth and deliver exceptional customer service.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Supplemental Instruction Leader
Tarrant County College- Manager Emerald Artist
Fort Worth , TX
2023.05 - Current
- Evaluated effectiveness of supplemental instruction sessions through student feedback surveys and data analysis, utilizing findings to refine future approaches.
- Assist students with reviewing course material and improving comprehension. 1 student showed visible growth of grades. Student went from scoring in low B's to high A's.
- Organized review sessions before exams to help students prepare effectively and reduce test anxiety levels.
- Created and developed session plans to meet students' academic needs. Create about 20 -30 session plans per semester.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Participated actively in department meetings to share best practices, discuss challenges, and explore potential solutions for instructional concerns.
- Maintained accurate records of student attendance, participation, and progress for ongoing evaluation purposes.
- Attended and led supplemental sessions.
- Skilled at working independently and collaboratively in team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Guest Service Associate
European Wax Center - Manager Haley Simmons
Fort Worth , TX
2023.02 - 2023.12
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Actively participated in regular staff meetings to discuss improvements in daily operations.
- Maintained high level of professionalism and discretion when dealing with guests.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Took reservations over phone and through text. Managed about 20 calls per shift along with verifying online booked appointments. Add extra 10 calls when verifying appointments for next day.
- Created welcoming and comfortable environment for guests.
Wet-n-Jet Carwash- Scrubber, Sales
Christian Ayala
San Antonio , TX
2021.09 - 2022.03
- Attended customers with questions or problems.
- Able to carry out tasks with efficiency.
- Scrubbing 30 cars per 8 hour shift.
- Keeping workspace clean.
- Able to hold myself, as well as coworkers accountable
- Efficient and effective communication skills.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Premier Athletic Complex
Nicole Burton
Leander , TX
5 2020 - 6 2020
- Implemented exercise programs and training strategies, which bolstered individual and team performance
- Stretched, warmed up, and completed conditioning exercises properly to reduce injuries
- Demonstrated proper technique for spiking and serving
- Coaching players in technique. Teaching about 12-15 player per session and time allotted.
Education
Associate of Arts - Health Sciences
Tarrant County College
Fort Worth, TX 2022.08 - 2023.05
Some College (No Degree) - Health Sciences
Palo Alto College
San Antonio, TX 2021.08 - 2022.04
High School Diploma -
Weiss High School
Pflugerville, TX 2017.08 - 2020.05
Skills
Responsible
undefinedSchool
makaila.walker@tccd.edu
Timeline
Supplemental Instruction Leader
Tarrant County College- Manager Emerald Artist
2023.05 - Current
Guest Service Associate
European Wax Center - Manager Haley Simmons
2023.02 - 2023.12
Associate of Arts - Health Sciences
Tarrant County College
2022.08 - 2023.05
Wet-n-Jet Carwash- Scrubber, Sales
Christian Ayala
2021.09 - 2022.03
Some College (No Degree) - Health Sciences
Palo Alto College
2021.08 - 2022.04
High School Diploma -
Weiss High School
2017.08 - 2020.05
Premier Athletic Complex
Nicole Burton
5 2020 - 6 2020
Similar Profiles
Daisy MagdalenoDaisy Magdaleno
Nursing Student at Tarrant County CollegeNursing Student at Tarrant County College
Mawunyo MakebiMawunyo Makebi
Science Tutor (Biology and Chemistry) at Tarrant County CollegeScience Tutor (Biology and Chemistry) at Tarrant County College
SOHA ALISOHA ALI
College Administrative Assistant at Tarrant County CollegeCollege Administrative Assistant at Tarrant County College