Makailah Holt
Atlanta,GA
Summary
Dynamic and results-driven professional with extensive experience at Taco Bell, excelling in management and operational efficiency. Proven ability to enhance team performance and customer satisfaction while implementing effective inventory control. Skilled in heavy lifting and maintaining workplace cleanliness, fostering a positive environment that drives growth and profitability.
Overview
3
3
years of professional experience
Work History
Production Worker
Randstad
Lithia Springs, GA
11.2025 - Current
- Operated machinery to assemble products efficiently and accurately.
- Collaborated with team members to maintain workflow and meet production targets.
- Maintained organized work area to promote safety and efficiency in operations.
- Mixing drink pallets
- Lifting up to 50lb
General Manager
Taco Bell Restaurant
Decatur, GA
01.2024 - 2025
- Oversaw daily operations, ensuring efficient service and adherence to quality standards.
- Led team training programs, enhancing employee performance and customer satisfaction.
- Implemented inventory management processes, reducing waste and improving cost efficiency.
- Analyzed sales data to identify trends, driving menu innovations and promotional strategies.
- Developed staff schedules, optimizing labor costs while maintaining operational effectiveness.
- Fostered a positive work environment, boosting team morale and retention rates.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Manager
Taco Bell
Decatur, GA
01.2023 - 2024
- Assisted in managing daily operations to ensure smooth restaurant functionality.
- Trained and mentored team members on customer service excellence and product knowledge.
- Implemented inventory control processes to minimize waste and optimize stock levels.
- Developed staff schedules to align with peak business hours for improved efficiency.
- Conducted regular performance evaluations to support employee growth and development.
- Collaborated with management to enhance promotional strategies and drive sales growth.
- Ensured compliance with health and safety regulations throughout the workplace.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
No Degree -
Carver High School
Atlanta, GASkills
Workplace cleanliness
- Friendly, positive attitude
- Calm under pressure
- Organization and time management
- Verbal communication
Product packing
Heavy lifting
Product assembly
Management
Timeline
Production Worker
Randstad
11.2025 - Current
General Manager
Taco Bell Restaurant
01.2024 - 2025
Assistant Manager
Taco Bell
01.2023 - 2024
No Degree -
Carver High School