Ma'Kala Burtrum
Jamestown
Summary
Dedicated and compassionate Licensed Practical Nurse (LPN) with a growing career in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle patient needs in high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent service. Skilled Electrocardiogram technician and Phlebotomist with experience in fast-paced work environments who demonstrates exceptional bedside manner and adept in easing patients' fears or anxieties. Emergency Department Technician possessing expert knowledge in the hospital setting and offering background in providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environments adapting quickly to changes using critical thinking skills who has exceptional experience leading teams, delivering results and exceeding expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
LPN
The Allergy Asthma & Sinus Center
09.2024 - Current
- Developed skills in fast-paced clinical environments with a focus on patient care and effective communication. Committed to leveraging transferable skills to make meaningful impact.
- Personable and compassionate with deep understanding of patient care and excellent communication skills. Knowledge of medical terminology and proficiently in administering medications and performing basic nursing duties. Dedicated to providing high-quality care and improving patient outcomes.
- Healthcare professional with a proven track record in delivering high-quality patient care and medical support. Skilled in collaborating with healthcare teams to ensure optimal patient outcomes and adapt to evolving medical needs. Known for reliability, adaptability, and strong problem-solving abilities.
- Pursuing full-time roles that present professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Licensed Practical Nurse
Cumberland Medical Center Med-Surg
Crossville, TN
07.2025 - 04.2026
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Assisted with daily living activities, enhancing patient comfort and satisfaction.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Collaborated with multidisciplinary teams to develop and implement care plans.
- Educated patients and families on health management and post-discharge instructions.
- Implemented infection control measures, improving overall patient safety standards.
Team Lead
Walmart
06.2022 - 07.2023
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Increased productivity, skills, and revenue streams through effective management practices and positive work atmosphere.
- Collaborated with sales team to set monthly goals and tracked progress using ITR software.
- Collaborated with management to enhance safety protocols, ensuring compliance with corporate standards and regulations.
Associate
Walmart
10.2021 - 06.2022
- Managed customer relations and customer service through daily communication and interaction.
- Maximized productivity by keeping and entering detailed records of daily progress into data base to identify and rectify areas needing improvement.
- Maintained overall safe work environment through safety and compliance to reduce safety risks.
Emergency Department Technician
Covenant Medical Center
12.2020 - 04.2021
- Monitored patients' comfort and safety to alert nurses and physicians of abnormalities and changes in patient response.
- Carried out phlebotomy, ECG, and patient care procedures updating nursing staff on patient condition according to needs.
- Followed all hospital policies and procedures in compliance with local, state and federal agency and accrediting body guidelines.
Home Health Care Aide
Quality Private Duty Care
03.2020 - 12.2020
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Established rapport interacting kindly with patients and families and displayed positive, outgoing attitude, resulting in a safe and trusting environment as well as the development of long-term, professional relationships.
- Monitored progress through documenting patient status changes to keep care team updated and immediately reporting any unusual or urgent circumstances in patients’ condition or environment to nurse supervisor.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Education
Diploma, High School -
Alvin C. York Institute
Licensed Practical Nurse - undefined
Tennessee College of Applied Technology
Huntsville, TN07-2024
Clinical Medical Assistant - undefined
Roane State Community College
Knoxville, TN04-2021
Electrocardiograph Technology - undefined
Roane State Community College
Knoxville, TN10-2020
Phlebotomy - undefined
Roane State Community College
Crossville, TN03-2020
Skills
- Maintaining Privacy and Confidentiality
- Emergency Response and Critical Thinking
- Interdisciplinary Team Collaboration
- Policy, Regulations, and Safety Compliance
- Time Management
- Clinical Competence
- Attention to Detail
- Empathy and compassion
- Patient Communication and Advocacy
Certification
- Licensed Practical Nurse
- IV Therapy Certified
- Certified Phlebotomy Technician (NHA)
- Certified Electrocardiogram Technician (NHA)
- Certified Clinical Medical Assistant (NHA)
- First Aid/CPR Certified
Timeline
Licensed Practical Nurse
Cumberland Medical Center Med-Surg
07.2025 - 04.2026
LPN
The Allergy Asthma & Sinus Center
09.2024 - Current
Team Lead
Walmart
06.2022 - 07.2023
Associate
Walmart
10.2021 - 06.2022
Emergency Department Technician
Covenant Medical Center
12.2020 - 04.2021
Home Health Care Aide
Quality Private Duty Care
03.2020 - 12.2020
Licensed Practical Nurse - undefined
Tennessee College of Applied Technology
Clinical Medical Assistant - undefined
Roane State Community College
Electrocardiograph Technology - undefined
Roane State Community College
Phlebotomy - undefined
Roane State Community College
Diploma, High School -
Alvin C. York Institute