Makala Groves
Cumberland,MD
Summary
Accomplished Direct Support Professional with a proven track record at Spectrum Support Services, enhancing the quality of life for individuals with disabilities through compassionate caregiving and effective behavior redirection. Skilled in critical thinking and client support, adept at fostering independence while ensuring safety and well-being. Demonstrates exceptional documentation and interpersonal skills, contributing to coordinated care efforts and positive client outcomes.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Spectrum Support Services
06.2021 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to medical and dental appointments to provide support.
- Supervised daily activities and provided assistance to staff.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Direct Support Professional
Friends Aware
05.2020 - 05.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Education
Allegany High School
Cumberland, MD05.2019
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Decision-making support
- Direct Patient Care
- Transportation
- Patient Care
- Disability Awareness
- Goal Setting
- Social Skills Development
- CPR Certification
- Fast Learner
- Time Management
- Critical Thinking
- Documentation and Recordkeeping
- First Aid Certification
- Attentive to People
- Decision-Making
- Relationship Building
- Clear Communication
- Schedule Management
- Team Collaboration
- Laptop and Tablet Operation
Timeline
Direct Support Professional
Spectrum Support Services
06.2021 - Current
Direct Support Professional
Friends Aware
05.2020 - 05.2021
Allegany High School
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