MAKALA MOORE

• Scanned shelves and product cases for expired stock to discard outdated items.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Updated seasonal displays for windows and mannequins to highlight current product lines.
• Executed markdowns according to established procedures while maintaining appropriate margins.
• Built product displays and placed appropriate signage for merchandise.
• Organized and located inventory, updating store spreadsheets to reflect statistical data.
• Created retail displays to highlight particular products and drive sales according to corporate strategy.
• Reorganized sales floor to optimize customer flow and improve product visibility.
• Monitored weekly, monthly and quarterly achievement goals.
• Arranged items in favorable positions and areas of store to attract customers and optimize sales.

In conclusion, with my experience I have learned to properly merchandise and display all types of products. This includes updating price mark ups/downs, creating/ producing planograms, and how to effectively market and sale products based on importance and price. I have also learned the values of communication and creativity working with management to come up with ideas to better our sales.

• Recommended, selected and located merchandise based on customer desires.
• Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
• Monitored inventory levels throughout the store and alerted management when supplies were low.
• Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
• Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
• Restocked shelves with new merchandise according to store standards.
• Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
• Placed special orders or called other stores to find desired items for customers.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

In conclusion, I learned the importance of customer service and how to properly sale items regarding the consumer. This experience has taught me how to maintain and fulfill needs throughout a business. I learned how to challenge myself working overnights often to improve details in specific departments and acquire skills like endurance and accountability.

• Assisted customers with product selection, sizing and styling.
• Collaborated with management teams to develop innovative marketing strategies.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Learned efficient time management and how to operate a retail store
• Opened and closed the store