Makalah Barron
Tucson,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Circle K
07.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Crew Member
Burger King
06.2020 - 07.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Ironwood Ridge High School
Tucson, AZ05.2023
Skills
- Customer Engagement
- Safe Food Handling
- Beverage Preparation
- Verbal and Written Communication
- Product Knowledge
- Positive Company Representation
Languages
Spanish
Limited Working
Timeline
Customer Service Representative
Circle K
07.2023 - Current
Crew Member
Burger King
06.2020 - 07.2023
High School Diploma -
Ironwood Ridge High School