Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Makaloa Dolfo

Kent,WA

Summary

Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures, makes and models. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Lead Mobile Mechanic

Mobile AutoConcepts
06.2023 - Current
  • Enhanced vehicle reliability by performing preventative maintenance and repairs on mobile fleet vehicles.
  • Increased fleet efficiency through the timely diagnosis and resolution of mechanical issues.
  • Supported operational readiness by maintaining accurate inventory records for spare parts and tools.
  • Improved vehicle performance with thorough inspections and adherence to maintenance schedules.
  • Reduced downtime by troubleshooting complex mechanical problems and providing fast, effective solutions.
  • Diagnosed mechanical problems for repair or replacement.
  • Assessed equipment for damage, wear, battery life, and fluid levels.

Field Service Technician

Delta Electric Motors
09.2022 - 06.2023
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Followed safety procedures to avoid injuries in field.
  • Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.

Lead Mobile Fleet Mechanic

Lyft
11.2021 - 09.2022
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
  • Ordered new parts for broken belts, hoses and filters, resupplying inventory.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Elevated customer satisfaction levels by responding promptly to service requests, addressing concerns professionally, and providing consistent follow-up communication.

Lead Automotive Technician

Shift Technologies, Inc.
03.2020 - 11.2021
  • Streamlined repair processes for increased efficiency and customer satisfaction, implementing effective time management strategies.
  • Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
  • Reduced downtime by effectively prioritizing tasks and ensuring timely completion of maintenance services.
  • Facilitated clear communication between team members, fostering a collaborative work environment that enhanced overall productivity.
  • Mentored junior technicians in proper repair techniques, contributing to their professional growth within the industry.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Mobile Fleet Mechanic

Fleet Solutions
10.2018 - 03.2020
  • Enhanced vehicle reliability by performing preventative maintenance and repairs on mobile fleet vehicles.
  • Increased fleet efficiency through the timely diagnosis and resolution of mechanical issues.
  • Supported operational readiness by maintaining accurate inventory records for spare parts and tools.
  • Improved vehicle performance with thorough inspections and adherence to maintenance schedules.
  • Prepared vehicles for annual DOT inspections.
  • Diagnosed mechanical problems for repair or replacement.

Mechanic

Jon-Don Inc.
04.2018 - 10.2018
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Read blueprints and schematic drawings of machinery to determine appropriate procedures and necessary supplies.
  • Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.

Lead Automotive Technician

Burien Honda
06.2014 - 04.2018
  • Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
  • Enhanced team productivity by collaborating with colleagues on complex repair jobs.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
  • Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
  • Stayed up-to-date on industry advancements through regular participation in training programs and workshops.
  • Raised overall shop performance by mentoring junior mechanics and sharing technical expertise.
  • Exceeded customer expectations by consistently delivering exceptional service and workmanship.

City Letter Carrier

USPS, United States Postal Service
11.2007 - 06.2014
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
  • Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.

Automotive Technician

Renton Honda
06.2002 - 11.2007
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.

Education

High School Diploma -

Central Kitsap High School
Silverdale, WA

Skills

  • Suspension Systems
  • Brake Systems
  • Steering systems
  • Engine repair
  • Electrical Systems
  • Vehicle inspections
  • Automotive Electronics
  • Tire Services
  • Air Conditioning Repair
  • Electrical system rewiring
  • OSHA
  • Electrical motor rebuilding

Certification

  • ASE A4 Steering & Suspension
  • Forklift Certified
  • EPA 609 Certified
  • OSHA 10
  • First Aid
  • Factory Honda Certified

Timeline

Lead Mobile Mechanic

Mobile AutoConcepts
06.2023 - Current

Field Service Technician

Delta Electric Motors
09.2022 - 06.2023

Lead Mobile Fleet Mechanic

Lyft
11.2021 - 09.2022

Lead Automotive Technician

Shift Technologies, Inc.
03.2020 - 11.2021

Mobile Fleet Mechanic

Fleet Solutions
10.2018 - 03.2020

Mechanic

Jon-Don Inc.
04.2018 - 10.2018

Lead Automotive Technician

Burien Honda
06.2014 - 04.2018

City Letter Carrier

USPS, United States Postal Service
11.2007 - 06.2014

Automotive Technician

Renton Honda
06.2002 - 11.2007

High School Diploma -

Central Kitsap High School
Makaloa Dolfo