Summary
Overview
Work History
Education
Skills
Timeline
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Makalyn Ratliff

Stanville,KY

Summary

Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

1
1
year of professional experience

Work History

Childcare Provider

Zachary Sykes
08.2023 - 03.2024
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Encouraged children's emotional and social development.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
  • Liaised with parents and guardians to discuss child progress.
  • Provided support and guidance to children in conflict resolution.
  • Monitored children's activities to verify safety and wellbeing.
  • Provided emotional support and guidance to children during difficult times.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Responded to inquiries from parents and guardians.
  • Customized educational plans based on individual strengths, interests, and developmental goals of each child under care.
  • Implemented daily routines to establish consistency, helping children transition smoothly between activities.

Crew Member

Fourteen Foods, Dairy Queen
09.2022 - 02.2024


  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Gained extensive knowledge in data entry, analysis and reporting.

Education

Associate of Applied Science - Medical

Big Sandy Community And Technical College
Prestonsburg, KY
05.2023

Skills

  • Punctual and Reliable
  • Multimedia Educational Software
  • Time Management
  • Documentation And Reporting
  • Problem-Solving
  • Public Speaking
  • Remote Office Availability
  • Verbal Communication
  • Teamwork and Collaboration
  • Active Listening
  • Multitasking Abilities
  • Flexible and Adaptable

Timeline

Childcare Provider

Zachary Sykes
08.2023 - 03.2024

Crew Member

Fourteen Foods, Dairy Queen
09.2022 - 02.2024

Associate of Applied Science - Medical

Big Sandy Community And Technical College

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Makalyn Ratliff