Makanjuola Babajide David
Barnsley
Summary
Resilient and adaptable professional with a strong ability to remain calm under pressure and thrive in challenging environments. Passionate about supporting vulnerable children and adults with learning disabilities, autism, and complex needs, while promoting dignity and independence. Committed to fostering inclusive and empowering spaces where individuals can thrive. Experienced in working within forward-thinking, person-centered organizations dedicated to making a meaningful impact. Dedicated to diversity, innovation, and equal opportunities, with a strong alignment to Disability Confident Employer values.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Health Care Assistant/Support Worker
Connection Recruitment Limited
08.2024 - Current
- Provided emotional support and companionship
- Assisted with personal care tasks (bathing, dressing, grooming)
- Supported clients with daily living activities (meal preparation, cleaning)
- Helped administer and manage medications
- Encouraged independence and promoted well-being
- Assisted with mobility and transportation to appointments
- Maintained accurate records of client progress and care provided
- Facilitated community and social engagement
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
Health Care Assistant/Support Worker
Staffways Agency Limited
05.2024 - Current
- Supported clients with bathing, dressing, grooming, and mobility to ensure their comfort and well-being
- Assisted with meal preparation and feeding where required
- Encouraged and supported clients in developing life skills to maintain their independence
- Provided guidance in daily tasks, fostering self-confidence and autonomy
- Offered companionship and a listening ear to reduce isolation and improve mental well-being
- Built trusting relationships by showing empathy and understanding
- Facilitated participation in community activities, social outings, and hobbies to promote inclusion and happiness
- Organized and accompanied clients to events and appointments
- Monitored clients' physical and emotional health, noting changes and reporting to healthcare professionals when necessary
- Assisted with medication management under supervision or direction
- Acted as an advocate for clients, ensuring their needs and preferences were respected
- Maintained open communication with families, healthcare providers, and support networks
- Performed light housekeeping duties such as cleaning, laundry, and shopping to maintain a safe and comfortable environment
- Assisted with managing household budgets or bills where applicable
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
Support Worker
Best Care Homes Medical
02.2020 - 01.2023
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene
- Led group activity programs to support independence and encourage community inclusion
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and well-being needs
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential
- Built strong patient relationships through compassionate care and friendly rapport building
- Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives
- Planned, prepared, and served meals for two clients, strictly following prescribed dietary requirements
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Health Care Support Assistant
Diamond Helix Medicals
01.2019 - 01.2020
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention
- Administered blood tests and blood pressure checks
- Safely escorted patients during medical appointments and hospital visits
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives
- Thoroughly sterilised and sanitised clinical and mobility equipment
- Prepared healthy meals and delivered feeding support
- Delivered high-quality care to clients with disabilities, achieving care plan objectives
- Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
- Managed high call volume, prioritizing cases and providing prompt assistance to customers.
- Enhanced customer satisfaction by addressing and resolving support inquiries in a timely manner.
Customer Service Supervisor
Gadget Plus Hub
03.2013 - 12.2018
- Advised management of customer service trends, creating proactive strategies to maintain best practices
- Maintained high standards of product knowledge, applying interaction and raising questions to assess level of understanding, identifying knowledge gaps, and taking action for further in-depth training
- Increased customer satisfaction from 50% to 85% within 2 years, providing a superior level of customer service by offering applicable product solutions or suitable alternatives
- Implemented customer complaint response strategies, providing rapid and effective follow-up to ensure customer satisfaction
- Exceeded performance targets by 20% through effective review of resources and workload
- Monitored business and process metrics to measure and manage customer service effectiveness
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
Education
Financial Management -
Sheffield Hallam University
06.2024
Extension and Rural development -
University of Agriculture
01.2005
Skills
- Activities of Daily Living
- Care needs assessment
- Care plan development
- Personal care
- Time management
- Patience
- Patient care
- Patient-focused care
- Supporting personal needs
- Empathy and compassionate care
- Record keeping
- Colaboration
Certification
- Conflict resolution
- COSHH
- Dementia Awareness
- Fire Safety
- Numeracy and Drug Calculations.
- RIDDOR
- Crises prevention and intervention
- First Aid Certification
- Basic Life Support Certification (BLS)
- Mental health awareness level 2
- ADHD And Adults Adult Well-Being
- Manual Handling
- CYP Safeguarding Children and Young People
- Equality, Diversity and Inclusion
- Learning Disability
- Mental Capacity Act and DOLS
- Behaviors That Challenge
- Lone worker
- Prevent
Timeline
Health Care Assistant/Support Worker
Connection Recruitment Limited
08.2024 - Current
Health Care Assistant/Support Worker
Staffways Agency Limited
05.2024 - Current
Support Worker
Best Care Homes Medical
02.2020 - 01.2023
Health Care Support Assistant
Diamond Helix Medicals
01.2019 - 01.2020
Customer Service Supervisor
Gadget Plus Hub
03.2013 - 12.2018
Extension and Rural development -
University of Agriculture
Financial Management -
Sheffield Hallam University
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