Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makarey Williams

Houston,TX

Summary

Proven leader with a track record of enhancing operational efficiency at Raising Canes by mentoring staff and managing workloads effectively. Skilled in vehicle inspection and staff training, I excel in maintaining safety standards and driving results. Demonstrated ability to exceed performance targets through self-motivation and a strong work ethic.

Overview

9
9
years of professional experience

Work History

Truck Driver

IBT Logistics
07.2022 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Leasing Consultant

Allied Services
04.2020 - 06.2022
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.

Call Center Representative

Lynx Services
12.2018 - 03.2020
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Assistant Manager of Operations

Raising Canes
06.2015 - 12.2018
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.

Education

High School Diploma -

St Martinville
Saint Martinville, LA
05.2018

Skills

Strong Work Ethic

  • Self-motivation and discipline
  • Safe Driving Practices
  • Dependable and reliable
  • Vehicle inspection abilities
  • Staff Training and Development
  • Staff Management
  • Workload Management
  • Retail Operations
  • Retail Operations Management

Timeline

Truck Driver

IBT Logistics
07.2022 - Current

Leasing Consultant

Allied Services
04.2020 - 06.2022

Call Center Representative

Lynx Services
12.2018 - 03.2020

Assistant Manager of Operations

Raising Canes
06.2015 - 12.2018

High School Diploma -

St Martinville

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Makarey Williams