Makayda Archer San Juan
Fort Myers,FL
Summary
Dynamic professional with a proven track record in behavioral health, honed at Centerstone and The David Lawrence Centers of Behavioral Health. Expert in crisis intervention and patient support, demonstrating exceptional emotional awareness and CPR certification.
Overview
5
5
years of professional experience
Work History
Case Manager
Centerstone
11.2023 - 04.2024
- Responsible for developing, implementing, and evaluating treatment goals and plans per ongoing assessment of needs and input from client and family.
- Conduct ongoing assessment of behavior, mental status, signs and symptoms of mental health disorder, physical and dental health, and substance use.
- Maintains client’s chart updated and all documentation entered within established timeframe.
Behavioral Health Technician
The David Lawrence Centers of Behavioral Health
08.2022 - 08.2023
- Direct client care that demonstrates intuitive skill and inclusive treatment.
- Crisis support and intervention plus processing admissions and discharges.
- Ensuring the safety of both clients and colleagues in all environments.
- Providing a therapeutic environment for services and treatment.
- Performed client intake procedures according to internal standards for new admissions.
Office Assistant
The Physicians Regional Healthcare System
07.2019 - 08.2020
- Answering phone calls, creating appointments, directing calls and handling all queries.
- Creating electronic health records.
- Assigning insurance codes for medical diagnoses and procedures.
- Scheduling patients and transcribing all notes and documents related to treatments.
Education
Certification - Certified Medical Assistant
Fort Myers Technical College
Fort Myers, FL08.2024
Bachelor of Arts - Psychology
Florida Gulf Coast University
Fort Myers, FL08.2020
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FL08.2020
Skills
- Patient support
- CPR Certified
- Case Management
- Emotional awareness
- ADL support
- Crisis handling
- Activity monitoring
- Patient Assessment
- Suicide Prevention
- Patient Observation
- Mental Health Support
- Crisis Intervention
Languages
Spanish
Limited Working
Timeline
Case Manager
Centerstone
11.2023 - 04.2024
Behavioral Health Technician
The David Lawrence Centers of Behavioral Health
08.2022 - 08.2023
Office Assistant
The Physicians Regional Healthcare System
07.2019 - 08.2020
Certification - Certified Medical Assistant
Fort Myers Technical College
Bachelor of Arts - Psychology
Florida Gulf Coast University
Associate of Arts - General Studies
Florida SouthWestern State College