Makayl Olson
Sun Prairie,WI
Summary
Bartender who enjoys engaging customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities as well as being a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Chicken Licks
05.2023 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
Black Bear Inn
12.2018 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Cottage Cafe
03.2022 - 07.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Science - Nursing
Madison College
Madison, WI2027
High School Diploma -
Monona Grove High School
Monona, WI05.2023
Skills
- Menu Memorization
- Health codes compliance
- Highly reliable
- Suggestive Selling
- Beverage Preparation
- Food Running
- Service-oriented mindset
- Hospitality service expertise
Certification
- Licensed Bartender
Timeline
Bartender
Chicken Licks
05.2023 - Current
Server
Cottage Cafe
03.2022 - 07.2023
Bartender
Black Bear Inn
12.2018 - Current
Associate of Science - Nursing
Madison College
High School Diploma -
Monona Grove High School
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