Summary
Overview
Work History
Education
Skills
Timeline
Generic

MaKayla Adam

Azle,TX

Summary

Responsible Cashier proficient in handling money. Answering phone calls and assisting customers with questions. Restocking merchandise, and helping customers locate products. Keeping work areas clean, neat, and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer conflicts.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Apparel Department/ Brand Specialist

Academy Sports and Outdoors
06.2024 - Current
  • Improved overall customer satisfaction by closely monitoring feedback and proactively addressing concerns.
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Receptionist

Lee Sanchez Tax Consultants
12.2022 - 05.2024
  • Data entry using Microsoft word, excel, access and using other software systems.
  • Organized, archived records and documents, made copies of paperwork, and retrieved data.
  • Front end receptionist emphasizing exceptional customer service skills.
  • Efficiently transferred multiple calls daily, ensuring smooth communication and high customer satisfaction.
  • Coordinating dates and times with clients for upcoming appointments.
  • Addressing and resolving customer complaints in a timely and effective manner.

Cashier

Bath And Body Works
10.2023 - 01.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers in person, over the phone help line, and online.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier/Key Holder

Dollar General
05.2022 - 02.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers in person and over the phone.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Apparel Department

Atwoods
03.2021 - 04.2021
  • Enhanced closing department efficiency by streamlining processes and implementing time-saving strategies.
  • Optimized workflow within the department through regular reviews, updates, and improvements to internal policies and procedures.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
  • Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Collaborated with team members to achieve monthly sales targets and maintain high levels of performance.

Education

BA - Business Administration

Tarrant County College
Fort Worth, TX
06-2026

Diploma - undefined

Azle High School Graduate
Azle, TX
05.2023

Skills

  • Product restocking
  • Cash Register Operation
  • Payment Processing
  • Product Recommendations
  • ID Verification
  • Drawer balancing
  • Returns processing
  • Cash Handling
  • Customer Service
  • Cleaning and sanitizing
  • Time management skills
  • Staff Training
  • Execute lines in a timely manner
  • Proficient in Microsoft Office
  • Target audience identification
  • Teamwork and collaboration
  • Problem-solving
  • Dependable and responsible
  • Critical thinking
  • Computer skills
  • Active listening

Timeline

Apparel Department/ Brand Specialist

Academy Sports and Outdoors
06.2024 - Current

Cashier

Bath And Body Works
10.2023 - 01.2024

Receptionist

Lee Sanchez Tax Consultants
12.2022 - 05.2024

Cashier/Key Holder

Dollar General
05.2022 - 02.2023

Apparel Department

Atwoods
03.2021 - 04.2021

Diploma - undefined

Azle High School Graduate

BA - Business Administration

Tarrant County College