Makayla Ailts
Denver,CO
Summary
Experienced Cannabis Industry Professional
Dedicated and results-driven leader with over 6 years of management experience in the cannabis industry. Proven expertise in inventory control, staff development, and cash management. Skilled in critical thinking, problem-solving, and streamlining operations to drive efficiency and success. Committed to fostering team growth and maintaining compliance in a fast-paced, regulated environment.
Overview
16
16
years of professional experience
Work History
General Manager
Rocky Road Remedies
Thornton, Colorado
09.2023 - 12.2024
- Analyzed market trends to inform business decisions and strategies.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Delegated work to staff, setting priorities and goals.
- Created schedules and monitored payroll to remain within budget.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Tracked monthly sales to generate reports for business development planning.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Recruited, interviewed and hired qualified staff for open positions.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant General Manager
Rocky Road Remedies
Thornton, Colorado
07.2019 - 09.2023
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Responsible for payroll
- Staff scheduling through When I work
- Grew profit margins by 7% within 8 months
- Metrc maintenance
- Writing SOPs
- Experience with Biotrack, COVA, and Dutchie POS systems
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with all applicable laws and regulations related to employment practices.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Lead Budtender
Rocky Road Remedies
Thornton, Colorado
08.2018 - 07.2019
- Received deliveries
- Created and entered products accordingly
- Metrc experience
- Handled returns and exchanges according to company policies.
- Conducted daily sales reports to track progress against goals.
- Handled complaints in a professional manner while providing solutions that are beneficial for both the customer and business.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted with stocking shelves with new merchandise when it arrives at the store.
- Monitored security cameras for any suspicious activity or theft attempts within the store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Budtender
Rocky Road Remedies
Thornton, Colorado
01.2018 - 08.2018
- Assisted customers in selecting the best products for their needs.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Executed customer-first culture through thoughtful communication and comprehensive product knowledge.
- Maintained a balanced cash drawer daily
- Provided exceptional customer service
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted management in training new budtenders on policies and procedures.
- Monitored inventory levels and informed management when stock was low or depleted.
CNA
Maxim healthcare services
Denver, Colorado
02.2015 - 05.2015
- Observed and documented patient status and reported patient complaints to the case manager.
- Read and recorded temperature, pulse and respiration.
- Provided treatment within scope of practice as defined by state law.
- Frequently commended for maintaining the safety, respect and dignity of residents.
- Worked as part of team to execute proper care of body mechanics and safety of patient.
CNA (private home care)
Denver, Colorado
01.2012 - 05.2015
Assisted with hoyer lift transfers in/out of bed to electric wheelchair. Assisted with ADL's such as bathing, personal hygiene, meal preparation and feeding. Experience with digital stimulation.
CNA/ Restorative Adie
Villas At Sunnny Acres
Thornton, Co
02.2012 - 03.2015
- Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Completed and submitted clinical documentation in accordance with agency guidelines.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Provided transportation, assistance and companionship to clients.Cleaned and organized patients’ living quarters.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
CNA
Guardian angel home health
Cortez, Colorado
05.2010 - 10.2012
Worked mostly with Alzheimer's clients.
CNA
Pasco southwest
Cortez, Colorado
05.2009 - 05.2010
- Observed and documented patient status and reported patient complaints to the case manager.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Collected urine and fecal samples.
- Assisted with adequate nutrition and fluid intake.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
- Cleaned and organized patients’ living quarters.
- Positioned residents for comfort and to prevent skin pressure problems.
Education
Med Prep
San Juan Basin Technical college
2009
Holistic health
Front Range Community college
Skills
- Analytical and critical thinking
- Task prioritization
- Problem resolution
- Organization
- Organizational skills
- Excellent communication
- Conflict resolution
- Dependable and responsible
- Leadership
- Counting money
- Customer education
- Packaging products
- Online order management
- Cash handling experience
- Weighing products
- Regulatory compliance
Accomplishments
- Living Assistance
- Helped patients by serving meals, feeding as necessary, ambulating, turning, and positioning in bed.
Timeline
General Manager
Rocky Road Remedies
09.2023 - 12.2024
Assistant General Manager
Rocky Road Remedies
07.2019 - 09.2023
Lead Budtender
Rocky Road Remedies
08.2018 - 07.2019
Budtender
Rocky Road Remedies
01.2018 - 08.2018
CNA
Maxim healthcare services
02.2015 - 05.2015
CNA/ Restorative Adie
Villas At Sunnny Acres
02.2012 - 03.2015
CNA (private home care)
01.2012 - 05.2015
CNA
Guardian angel home health
05.2010 - 10.2012
CNA
Pasco southwest
05.2009 - 05.2010
Med Prep
San Juan Basin Technical college
Holistic health
Front Range Community college
Similar Profiles
Chelsea HuffChelsea Huff
Dairy Production Worker at Rocky Road DairyDairy Production Worker at Rocky Road Dairy
Sophie AndesSophie Andes
Ice Cream Server and Maker at Rocky Road Ice CreamIce Cream Server and Maker at Rocky Road Ice Cream
Daniel ButlerDaniel Butler
Operations Manager at Rocky Road ConstructionOperations Manager at Rocky Road Construction