Makayla Akers
Liberty,MO
Summary
Proven leader and effective problem-solver with a track record of enhancing customer engagement and team collaboration at Walmart. Excelled in organizing merchandise and managing inventory, boosting sales through creative displays. Known for reliability and a positive demeanor, adept at conflict resolution and multitasking. Highly recommended by families served as a babysitter, demonstrating exceptional organizational skills and emotional support.
Overview
7
7
years of professional experience
Work History
Retail Associate
Walmart
Kansas City, MO
05.2020 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Increased average sales each year
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Babysitter
The Sharp and Meek Family
Kansas City, MO
02.2018 - 10.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Education
Liberty High School
Liberty Mo05.2022
Skills
- Reliability
- Customer Engagement
- Positive and engaging demeanor
- Self-directed learning
- Teamwork and Collaboration
- Problem-Solving
- Creative Thinking
- Team Leadership
- Friendly, Positive Attitude
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Organization and Time Management
- Conflict Resolution
- Meal Planning
- Meal Preparation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Retail Associate
Walmart
05.2020 - Current
Babysitter
The Sharp and Meek Family
02.2018 - 10.2019
Liberty High School