Makayla Alcocer
Dearborn Heights,MI
Summary
Dynamic and results-oriented professional with a proven track record at Jets Pizza, where I enhanced customer satisfaction through exceptional service and high-quality meal preparation. Skilled in effective communication and attention to detail, I thrive in fast-paced environments, consistently exceeding performance goals.
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Cashier/Food Process Worker
Jets Pizza
Garden City , MI
09.2020 - Current
- Processed customer payments quickly and returned exact change and receipts.
- Answered customer inquiries regarding products, promotions, and pricing.
- Swept and mopped front end during shifts to maintain professional appearance.
- Ensured compliance with safety regulations throughout the store environment.
- Built and maintained productive relationships with employees.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Worked in fast-paced, ever-changing environment.
- Maintained cleanliness and order in the kitchen area.
- Cut, sliced, and diced vegetables and fruits for meal prep.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Education
High School Diploma -
Garden City High School
Garden City, MI06-2023
Skills
- Customer service
- Meal preparation
- Effective communication
- Attention to detail
- Active listener
- Positive role modeling
- Playful with children
Timeline
Cashier/Food Process Worker
Jets Pizza
09.2020 - Current
High School Diploma -
Garden City High School
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