Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Barnes

Monroe,LA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.


Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience

Work History

Sales Floor Associate Cashier

PetSmart
12.2023 - Current
  • Boosted customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
  • Exceeded sales targets through effective product recommendations and upselling strategies.
  • Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Resolved customer complaints professionally, resulting in increased loyalty and repeat business.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Achieved efficient checkout processes by swiftly scanning items and handling payment transactions.
  • Enhanced customer experience through friendly greetings and personalized assistance throughout their shopping journey.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Student Worker

Robinson Elementary School
08.2021 - 08.2022
  • Enhanced campus services by efficiently organizing and distributing resources to various departments.
  • Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
  • Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
  • Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.

Drive-Thru Cashier

Kentucky Fried Chicken
01.2021 - 01.2022
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Streamlined order-taking processes to improve overall speed of service for customers.
  • Developed strong communication skills while interacting with diverse clientele daily.

Education

No Degree - Nursing

Southern University And A & M College
Baton Rouge, LA
05.2026

High School Diploma -

Richwood High School
Monroe, LA
05.2022

Skills

  • Cash Handling Expertise
  • Professional Appearance
  • Store Maintenance
  • Building Rapport
  • Order Fulfillment
  • Payment Handling
  • Taking and Preparing Orders
  • Information Verification
  • Data Entry
  • Word Processing
  • Office Administration
  • Computer Skills

Timeline

Sales Floor Associate Cashier

PetSmart
12.2023 - Current

Student Worker

Robinson Elementary School
08.2021 - 08.2022

Drive-Thru Cashier

Kentucky Fried Chicken
01.2021 - 01.2022

No Degree - Nursing

Southern University And A & M College

High School Diploma -

Richwood High School

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Makayla Barnes