Makayla Birmingham
Glenn Heights,TX
Summary
To obtain a Fraud Support Call Center Representative position.
Overview
3
3
years of professional experience
Work History
Host
Red Lobster
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Assistant
KLAK FREIGHT SERVICES, LLC
02.2022 - Current
- Scanning of BOL’s into the CRM
- Submit paperwork to factoring company for payment
- Submit invoices, rate confirmations, and BOL’s to independent brokers
- File all paperwork for month end reconciliation
- Complete payments to third party vendors for monthly services
- Respond to incoming phone calls in regards to loads, driver location, and other customer service duties
Party host
Urban air
10.2021 - 02.2022
- Serve as the host for birthday parties
- Accepted payments for entrance and socks
- Maintained a high level of customer service
Education
high school diploma -
Mckinney north high school
MCKINNEY, txSkills
- Detail-oriented
- Self-motivated
- Customer service
Timeline
Host
Red Lobster
01.2025 - Current
Assistant
KLAK FREIGHT SERVICES, LLC
02.2022 - Current
Party host
Urban air
10.2021 - 02.2022
high school diploma -
Mckinney north high school
Similar Profiles
Angelina RossovichAngelina Rossovich
Server at Red LobsterServer at Red Lobster
Demitri BrownDemitri Brown
Server at Red LobsterServer at Red Lobster
Diana VillegasDiana Villegas
Lead Bartender at Red LobsterLead Bartender at Red Lobster
Jose E. RiosJose E. Rios
Operating Manager at Red LobsterOperating Manager at Red Lobster
Tonia HollowayTonia Holloway
Lead Customer Care Associate at Neiman Marcus DirectLead Customer Care Associate at Neiman Marcus Direct