Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Borkowski

Mukwonago

Summary

Dynamic and dependable professional with a proven track record at Minnesota Flexible Corporation. Excels in customer service and problem-solving, demonstrating strong multitasking abilities and attention to detail. Adaptable team player committed to enhancing client satisfaction and fostering positive relationships, while efficiently managing high-pressure situations.

Overview

3
3
years of professional experience

Work History

Rubber Assembly

Minnesota Flexible Corporation
06.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.

Sales Associate

Five Below
02.2025 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Service Aide

LindenGrove
08.2024 - 06.2025
  • Provided exceptional support to clients, addressing inquiries and resolving issues promptly.
  • Assisted in streamlining processes for improved efficiency and reduced waiting times.
  • Participated in ongoing professional development opportunities aimed at refining skill sets relevant to the Service Aide role.
  • Enhanced customer satisfaction by providing timely and efficient service to clients.
  • Efficiently managed high-pressure situations while maintaining a calm demeanor and delivering exceptional service.
  • Exhibited keen attention-to-detail in performing data-entry tasks related to client files and recordkeeping systems.

Server

Boneyard Pub & Grille
06.2022 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelor of Science - Exercise Science

University of St. Thomas
Saint Paul, MN
05-2029

Mukwonago HIgh School
Mukwonago, WI
06-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Calm under pressure
  • Active listening

Timeline

Rubber Assembly

Minnesota Flexible Corporation
06.2025 - Current

Sales Associate

Five Below
02.2025 - 06.2025

Service Aide

LindenGrove
08.2024 - 06.2025

Server

Boneyard Pub & Grille
06.2022 - 08.2024

Bachelor of Science - Exercise Science

University of St. Thomas

Mukwonago HIgh School

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