Makayla Brooks
Tuscaloosa,AL
Summary
I am looking for a job to further my career and develop my skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
LIFEGUARD
Saint Clair Shores Parks and Recreation
05.2021 - Current
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Educated patrons on safety protocols and enforced safety rules.
- Administered CPR and first-aid following best practices.
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Nail Salon Receptionist
Essence Nails And Spa
11.2022 - 06.2023
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
- Handled payments and processed credit card transactions.
- Delegated clients to individual employees in order to maintain a fair payment system and ensure even income for individuals
- Kept the entire salon clean at all times
- Ran drinks to clients throughout their services ensuring customer satisfaction
Lifeguard
YMCA Of Michigan
11.2022 - 03.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Crew Member
Tropical Smoothie Cafe
08.2020 - 12.2021
- Tropical Smoothie café
- Maintain a clean work environment
- Make smoothies and food products in a timely manner for large amounts of customers
- Greet customers to the store while taking their orders and managing payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Nursing
The University of Alabama
Tuscaloosa, AL12.2027
Anchor Bay High School
Ira, MI06.2023
Skills
- Full Safety Compliance
- Lifeguard Procedures
- First Aid
- Swimming Lessons
- Cashier
- Money Management
Certification
- First Aid/CPR Certified - American Red Cross: expires: May 2025
- Certified Patient Care Technician- expires: May 2024
Volunteer Work
Anchor Bay Middle School Swim Coach - 3/2021-5/2022
Timeline
Nail Salon Receptionist
Essence Nails And Spa
11.2022 - 06.2023
Lifeguard
YMCA Of Michigan
11.2022 - 03.2023
LIFEGUARD
Saint Clair Shores Parks and Recreation
05.2021 - Current
Crew Member
Tropical Smoothie Cafe
08.2020 - 12.2021
Bachelor of Science - Nursing
The University of Alabama
Anchor Bay High School
- First Aid/CPR Certified - American Red Cross: expires: May 2025
- Certified Patient Care Technician- expires: May 2024
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