Professional Summary
Overview
Work History
Education
Skills
Timeline

Makayla Burks

Quest Imaging Solutions
Converse,TX
15
years of professional experience

Experienced in office coordinating and overseeing shipping operations to ensure timely delivery and accuracy. Utilizes strategic planning and problem-solving skills to optimize logistics workflow in an office setting.

Work History

Accounting & Shipping Manager

9 Years 9 Months
Quest Imaging Solutions | 08.2016 - 05.2026
  • Screen phone calls, answer emails, order office and warehouse supplies, filing.
  • Request shipping quotes from various companies, schedule shipping for medical equipment and coordinate pickup and delivery with shippers and customers.
  • Collections, invoicing, reconciling financial accounts, record and deposit checks, place purchase orders with vendors, etc.
  • Input data into: ACT!, Box, Microsoft Office 365, Salesforce and QuickBooks.
  • Keep track of expiring state registrations each year and manage inventory.

Coach

1 Year 6 Months
Brain Balance Center | 02.2015 - 08.2016
  • Various office duties, answering phones, schedule appointments, note taking, and progress reports.
  • Coach and encourage kids with academic, behavioral, and social challenges.
  • Facilitate exercises to stimulate the brain, enhance behavior, and increase learning.
  • Administer and grade WIAT assessments, input data into PSYCH CORP database.

Retail Cashier / Customer Service Assistant

4 Years 1 Month
Bed Bath & Beyond | 08.2011 - 09.2015
  • Greet customers in person and answer phone calls.
  • Assist customers with complaints, help customers place online orders.
  • Stock shelves, check backstock for items, tidy areas.

Recreation Assistant

1 Year 7 Months
City of Henderson | 05.2013 - 12.2014
  • Supervise children in large groups with diverse backgrounds.
  • Interact with them doing various activities such as: swimming, play games, watch movies, sing songs.
  • Supervise while they eat, escort them to the restroom, attend to any injuries, etc.

Student Worker

7 Months
Nevada State University | 11.2013 - 06.2014
  • Manage front desk, answer phones, student emails and accept applications for the Education department.
  • Assist professors with creating manuals and organizing shared calendar, create excel sheets to organize their needs.

Education

B.A. - Psychology

Nevada State University | Henderson, NV | 05-2026

Studied abroad for two weeks in Dublin, Ireland at Marino institute of Education

Completed an Advanced Research project

High School

Howenstine High Magnet School | Tucson, AZ | 05-2011
  • National Honor Society- award winner Service Based Learning.
  • Student Council- Junior Representative & Secretary.

Skills

Invoice management
Logistics coordination
Freight management
Computer literate: proficient in Microsoft Word
PowerPoint
Excel
Multitasking
Financial reconciliation
Organizational skills
Communication skills
Verbal and written skills
Customer service oriented
Adaptability skills

Timeline

Accounting & Shipping Manager

Quest Imaging Solutions
08.2016 - 05.2026Read More

Coach

Brain Balance Center
02.2015 - 08.2016Read More

Student Worker

Nevada State University
11.2013 - 06.2014Read More

Recreation Assistant

City of Henderson
05.2013 - 12.2014Read More

Retail Cashier / Customer Service Assistant

Bed Bath & Beyond
08.2011 - 09.2015Read More

Howenstine High Magnet School

High School
Read More

Nevada State University

B.A. from Psychology
Read More
Makayla Burks