Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Makayla Campbell

Monroe,LA

Summary

I am a dedicated, skilled multitasker who can get any work done while managing my time. I am also recognized consistently for providing exceptional customer service while remaining optimistic throughout the day. My positive attitude keeps people happy and has them wanting to come back into the environment.

Overview

3
3
years of professional experience

Work History

Front End Associate

TJX Companies
Monroe City, LA
12.2023 - Current
  • Checked customer prices and processed sales by scanning barcodes.
  • Helped customers make purchasing decisions and locate merchandise.
  • Educated customers about product promotions to increase sales.
  • Worked as a cashier, swiping barcoded items across an electronic scanner to record the price and collect payment.
  • Approached every question or concern calmly and level-headedly to address any need successfully.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Used an electronic computer system to process credit card, EBT, and gift certificate payments.
  • By highlighting target merchandise with strategic promotional approaches, I was able to consistently meet upsell goals.
  • Ran the cash register system, which processed new purchases, returns, and exchanges.
  • Trained as a CEC and provided backup coverage to ensure that customers received the best possible service.
  • Answered questions about store policies and product or Service concerns to support positive customer experiences.
  • Trained new team members on how to use the POS system, customer service strategies, and sales objectives.
  • Dealt with customer complaints and concerns, escalating them to a direct supervisor for prompt resolution.
  • Collaborated with coworkers to assist customers and help ensure they have a successful shopping experience.
  • Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.

Kids Camp Counselor

Kidcam Camps
Monroe, LA
05.2022 - 08.2022
  • Engaged in activities with children such as singing, sports, board games, and storytelling.
  • Created age-appropriate arts and crafts activities like making jewelry and painting to encourage campers to develop their artistic skills and express themselves creatively.
  • Oversaw camper activities to address behavioral issues while also encouraging fun, safety, and inclusivity.
  • Oversaw pre-planned field trips and adhered to established safety guidelines to reduce the risk of accidents and injuries among campers.
  • Give campers instructions for various activities.
  • Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks.
  • Counseled children who were acting out on the importance of respect, kindness, and understanding through positive reinforcement.
  • Kept the facility, equipment, and vehicles in good working order so that campers and staff could enjoy a safe and secure environment.
  • Contacted the camp director to report campers who were not following safety procedures.
  • Cultivated positive relationships with them by interacting with children during morning and off-campus activities.
  • Promoted engagement and outreach through special events aimed at attracting new users.
  • Coordinated and led trail walks, arts and crafts, and rock skipping activities for both small and large groups.
  • Planned activities that aided in the physical, emotional, and social development of children.
  • Established emergency procedures for the camp in the event of a serious or critical injury or incident.
  • Taught campers how to start a campfire safely, how to rock climb, and how to avoid poisonous outdoor plants, among other things.
  • Was in charge of coordinating, implementing, and evaluating all activities and programs.
  • Give all campers safety instructions.
  • Provided first-aid in the event of accidents or injuries, as well as in emergencies.
  • Planned weekly activities for the assigned group and facilitated smooth transitions so that everyone arrived on time.
  • Organize hikes, boating trips, and camping trips.
  • Kept accurate records of participants' activity attendance, disciplinary actions, and medication usage to improve camper documentation.

Education

Bachelor of Arts - Criminal Justice

Southern University And A&M College
Baton Rouge, LA
12-2028

Bachelor of Arts - Criminal Justice

University of Louisiana At Monroe
Monroe, LA
12-2028

High School Diploma -

Neville High School
Monroe, LA
05-2024

Skills

  • Maintaining store appearance
  • Bagging and packaging
  • Point of sale knowledge
  • Retail Merchandising
  • Drawer management
  • Currency counting
  • Cash Handling
  • Customer direction
  • Product restocking
  • Order taking
  • Cash register systems
  • Inventory management
  • Refunds and exchanges
  • Cash balancing
  • Basic math skills
  • Cleanliness
  • Customer Assistance
  • Multi-tasking ability
  • Customer service
  • Identification checks
  • Time Management

Accomplishments

  • I have received the Camp Counselor of the year award
  • I have also received awards from being a sports medicine trainer
  • I have received many nominations from customers doing the surveys from their experience at T.J. Maxx
  • I have been offered a role at becoming a Customer Experience Coordinator

Timeline

Front End Associate

TJX Companies
12.2023 - Current

Kids Camp Counselor

Kidcam Camps
05.2022 - 08.2022

High School Diploma -

Neville High School

Bachelor of Arts - Criminal Justice

Southern University And A&M College

Bachelor of Arts - Criminal Justice

University of Louisiana At Monroe

Similar Profiles

CREATE PROFILE
Makayla Campbell