Makayla Carrier
Dandridge,TN
Summary
Hardworking and disciplined with strong program management and team leadership skills. Adept at improving company policies, educating workers and resolving problems with a proactive approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Safety Coordinator
The Dollywood Company
03.2021 - Current
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
- Reduced accident rates through the development and implementation of effective safety training programs.
- Improved safety compliance by creating comprehensive safety policies and procedures in alignment witho Company Standards and Policies, Tennessee State Laws, ASTM Standards, OSHA General Industry Standards, Aquatic Health Code and etc..
- Collaborated with management to develop strategic safety goals, promoting a strong culture of workplace safety.
- Led emergency response drills, ensuring staff readiness for various emergencies including fires, foodborne illness, explosion, and medical crises..etc.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Evaluated incident reports, determining root causes and implementing preventive measures to avoid recurrence.
- Created an open line of communication between employees and management regarding safety concerns, fostering a collaborative approach to problemsolving.
- Organized Safety Committee meetings regularly to discuss updates on ongoing initiatives while actively involving employees in decision-making processes related to health & safety matters.
Lifeguard Instructor
The Dollywood Company
02.2018 - 03.2021
- Create and maintain guidelines, safety standards, procedures, and training plan documentation.
- Inspect and audit area and divisional safety policies and procedures
- Interview, hire, schedule, coach, audit, evaluate, and perform corrective action with aquatic staff
- Be a positive role model in the areas of attitude, enthusiasm, attention to detail and adherence to policies and procedures
- Teach new and returning hosts how to be professional lifeguards that represent the company well.
Helping Hands/Attractions Attendant
The Dollywood Company
10.2019 - 01.2021
- Ongoing Flexibility with labor pool placement
- Ensuring all personal safety and training paperwork is up to date and complete
- Ability to quickly memorize and learn operation and safety protocols of an attraction
- Operate large amusement attractions while detecting and preventing safety concerns
- Create positive guest and host experiences
Lifeguard
The Dollywood Company
03.2015 - 02.2018
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Education
Associate of Science - Hospitality Administration And Management
Walters State Community College
Morristown, TN12.2022
High School Diploma -
Jefferson County High School
Dandridge, TN05.2017
Skills
- Incident Investigations
- Safety Audits
- Program Management
- Risk Management
- Training development
Certification
CXLT Certification
Certified Operations Technician Level 1
OSHA 511
SSI Open Water Diver Certification
ICS 100
ICS 200
Storm Spotting Training
Aquatic Facility Operator (AFO)
OSHA 30 Hour Outreach Training Program- General Industry
Servsafe
Ellis and Associates Lifeguard Instructor
Timeline
Safety Coordinator
The Dollywood Company
03.2021 - Current
Helping Hands/Attractions Attendant
The Dollywood Company
10.2019 - 01.2021
Lifeguard Instructor
The Dollywood Company
02.2018 - 03.2021
Lifeguard
The Dollywood Company
03.2015 - 02.2018
Associate of Science - Hospitality Administration And Management
Walters State Community College
High School Diploma -
Jefferson County High School
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