Makayla Cecchini
Eden,NY
Summary
Experienced supervisor adept at leading teams and ensuring timely completion of projects. Assigns tasks, trains employees, and implements company procedures to drive efficiency. Exceptional communication and listening skills enable effective collaboration with team members. Provides strong leadership and vision, motivating teams to achieve goals and exceed expectations. Utilizes exceptional design and planning strengths to successfully accomplish complex projects. Skilled in teaching new concepts and implementing best practice strategies. Recognized for guiding teams and boosting performance through quick thinking and practical problem-solving abilities. Excellent issue and conflict resolution skills contribute to team and organizational success. Highly effective in process improvement and inventory control, driving operational efficiency.
Overview
1
1
year of professional experience
Work History
Supervisor
Tim Horton's
05.2023 - Current
- Make positive first impressions: smile, make eye contact, and maintain a positive attitude, resolve customer concerns and complaints in friendly manner, assist in helping manage daily restaurant operations, suggest products, combos or sizing appropriately, ensure quality service as well as cleanliness standards are always maintained throughout shifts, train staff in job duties, sanitation and safety procedures
Food Service Team Member
Tim Horton's
05.2023 - Current
- Ability to take and input orders, operate cash register, process cash, check and credit card transactions, ability to make and prepare food, and drinks, maintain a basic knowledge of the menu and the specials, collecting and cleaning dirty dishes, clean and prep tables, perform cleaning duties such as sweeping, mopping, dusting, operating a dishwasher
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
- Demonstrated flexibility in adapting to changing schedules or tasks as needed to accommodate fluctuating business demands successfully.
- Earned recognition from management for consistent punctuality, strong work ethic, and excellent teamwork skills.
Education
Bachelor of Science - Business Management
Hilbert College
Hamburg, NY05.2026
High School Diploma -
Eden Junior-Senior High School
Eden, NY06.2021
Skills
- Customer Service
- Team-oriented
- Dependable and Responsible
- Problem-solving
- Multi-tasking
- Detail Oriented
- Ability to learn quickly and effectively
- Training and mentoring
Additional Information
Food preparation team member with two years of experience in preparing and readying cold food, sides, and beverages, with a strong record of accomplishment of reliability, accuracy, and efficiency in all tasks. Always ready to help team members and committed to providing exceptional customer service while working in a fast-paced environment.
Personal Information
Title: Team Member
Timeline
Supervisor
Tim Horton's
05.2023 - Current
Food Service Team Member
Tim Horton's
05.2023 - Current
Bachelor of Science - Business Management
Hilbert College
High School Diploma -
Eden Junior-Senior High School