Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Charfauros

Sinajana

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Cashier

ERC Maintenance
01.2024 - 02.2025

• Attained skills related to handling, maintaining & repairing small engine outdoor equipment.

• Explained equipment operations for customer understanding.

• Addressed customer concerns regarding maintenance and repairs using precise diagnostics.

• Executed precise cash register procedures at the beginning and end of each shift with detailed end-of-day sales reports.

• Filed payment receipts, sales orders, and customer work orders with precision to enhance documentation processes.

• Resolved complex issues, guaranteeing customer understanding.

• Oversaw delivery and processing of products from multiple suppliers.

• Optimized inventory flow through effective shop modifications.

• Managed coordination of equipment rentals and logistics.

• Oversaw procurement processes for government and private entities.

Pool Attendant

Hoshino Resorts
08.2023 - 01.2024


  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Achieve increased safety by diligently supervising and applying rules.
  • Coordinated efforts with team members to optimize operations.
  • Implemented effective crowd control measures during peak hours, maintaining order within the facility.
  • Demonstrated attention to detail while inspecting swimming areas daily for potential hazards or issues requiring repair.
  • Oversaw sign-in logbooks to facilitate potential contact tracing.
  • Assisted in training of new pool attendants, sharing knowledge and best practices.
  • Boosted guest satisfaction, providing warm welcomes and addressing inquiries with professionalism.
  • Responded promptly to struggling swimmers and ensured their safety.

Waitstaff

Pacific Islands Club
07.2022 - 02.2023
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Education

Southern High School
Santa Rita, Guam
06.2022

Skills

  • Guest Satisfaction
  • Hospitality Service
  • Restaurant Operation
  • Stocking and Replenishing
  • POS System Operations
  • Event Service
  • Server Training
  • Guest Flow
  • Billing and Payment Processing

Timeline

Cashier

ERC Maintenance
01.2024 - 02.2025

Pool Attendant

Hoshino Resorts
08.2023 - 01.2024

Waitstaff

Pacific Islands Club
07.2022 - 02.2023

Southern High School
Makayla Charfauros