Summary
Overview
Work History
Education
Timeline
Generic

Makayla Cole

Fort Worth,TX

Summary

Motivated and dedicated job seeker with exceptional organizational skills seeking an entry-level position to contribute to a team's success in achieving company objectives. Committed to delivering high-quality work and eager to utilize a strong work ethic and passion for excellence in a professional setting.

Overview

4
4
years of professional experience

Work History

Site Instructor

Tarrant County Kids
12.2022 - 11.2023
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Consistently utilized formative assessment methods to monitor student progress throughout the school year.
  • Participated actively in professional development opportunities, staying current on best practices in education and applying new knowledge in the classroom setting.

Customer Service Representative ( Work From Home)

Arise Virtual Solutions
03.2022 - 01.2023
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Home Health Aide

Champion Healthcare
08.2021 - 01.2022
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.


Teachers Assistant

Fort Worth Independent School District
01.2020 - 08.2021
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Maintained safety and security by overseeing students in recess environments.
  • Copied, organized and distributed classroom assignments or other paperwork.


Education

No Degree - Nursing

Weatherford College
Weatherford, TX

High School Diploma -

NORTH CROWLY HIGH SCHOOL
Fort Worth, TX
05-2018

Timeline

Site Instructor

Tarrant County Kids
12.2022 - 11.2023

Customer Service Representative ( Work From Home)

Arise Virtual Solutions
03.2022 - 01.2023

Home Health Aide

Champion Healthcare
08.2021 - 01.2022

Teachers Assistant

Fort Worth Independent School District
01.2020 - 08.2021

No Degree - Nursing

Weatherford College

High School Diploma -

NORTH CROWLY HIGH SCHOOL
Makayla Cole