Makayla Cox
St. Paul,MN
Summary
I have strong customer service skills, gained through volunteering at a homeless shelter and working as a barista. As a big sister, I've learned responsibility and to be a positive role model. I maintained honor roll grades and have developed a passion for cooking, the arts, and film. I’m creative, hardworking, and eager to contribute to a team’s success.
Overview
3
3
years of professional experience
Work History
Front End and Hosting
Best Buy
1795 County Rd D E, Maplewood, MN 55109
06.2025 - Current
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Holiday Gas Station
12.2023 - Current
- I currently work here as a cashier also by handling customers with care as well as cleaning as needed
- Collaborated with team members to optimize store operations during peak hours.
- Implemented improvements to reduce wait times during busy periods.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Reduced processing errors by meticulously following transaction procedures.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers complete purchases, locate items, and join reward programs.
Intern
City of St. Paul - Best Buy Teen Tech Center
09.2022 - 05.2025
- In May of 2024 I attended a out-of-town trip to San Jose California to show off a group invention that helps verify bike parts with a push of a button with many languages to choose from.
Concession Stand Worker
State Fair
08.2023 - 09.2023
- Working in kitchen serving sandwiches
- Made drinks for people
Intern
City of St. Paul - Best Buy Teen Tech Center
06.2023 - 06.2023
- In the summer of 2023 I was a part of a group that got to travel to Dallas Texas as an internship opportunity with fresh films to shoot one documentary and capture someone jumping out of a plane.
- Collaborated with team members to develop engaging curriculum materials.
- Coordinated events that promoted digital literacy and creative expression among teens.
- Evaluated participant feedback to enhance program offerings and improve engagement.
Concession Stand Worker
Be Graceful
06.2022 - 02.2023
- Prepared food items to order in a fast-paced environment as a cook
- Assisted with food delivery as a runner, ensuring timely and accurate service for customers
- Operate cash register, processing transactions and providing exceptional customer service
- Maintained a clean and organized work area, ensuring compliance with safety and health regulations
- Demonstrated strong communication skills, working collaboratively with team members to meet performance objectives
- Exhibited flexibility and adaptability, taking on additional responsibilities as needed to support business operations
Education
High School Diploma -
Anoka Highschool
Anoka, MN06.2025
Skills
- Premier Pro
- Microsoft
- Canva
- Adobe
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Active listening
- Organization and time management
- Decision-making
- Calm under pressure
- Organizational skills
- Problem resolution
- Multitasking
- Time management
- Flexible and adaptable
- Dependable and responsible
Timeline
Front End and Hosting
Best Buy
06.2025 - Current
Cashier
Holiday Gas Station
12.2023 - Current
Concession Stand Worker
State Fair
08.2023 - 09.2023
Intern
City of St. Paul - Best Buy Teen Tech Center
06.2023 - 06.2023
Intern
City of St. Paul - Best Buy Teen Tech Center
09.2022 - 05.2025
Concession Stand Worker
Be Graceful
06.2022 - 02.2023
High School Diploma -
Anoka Highschool