Makayla Denny
Spokane
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Cornerstone Court
Spokane
06.2021 - 10.2023
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Provided emotional support to clients during difficult times.
Direct Support Professional
Kittitas Interactive Management
Yakima
10.2019 - 07.2020
- Assisted in planning and implementing recreational activities for participants.
- Provided guidance and support to ensure safety of individuals served.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
Cashier
Dollar Tree
Yakima
11.2018 - 06.2019
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Walgreens
Tacoma
09.2017 - 04.2018
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
High School Diploma -
West Valley Home School
Yakima, WA06-2016
Skills
- Personal care
- Meal preparation
- Medication reminders
- Client assessment
- Team collaboration
- Recreational activity planning
- Client progress tracking
- Effective communication
- Housekeeping
- Care plan adherence
- Cash register operation
- Customer service
- Cash handling
- Inventory management
- Conflict resolution
- Emotional intelligence
- Dependability and reliability
- Loss prevention
Certification
- Food Handlers card - 7/2023 to 7/2025
References
References available upon request.
Timeline
Caregiver
Cornerstone Court
06.2021 - 10.2023
Direct Support Professional
Kittitas Interactive Management
10.2019 - 07.2020
Cashier
Dollar Tree
11.2018 - 06.2019
Cashier
Walgreens
09.2017 - 04.2018
High School Diploma -
West Valley Home School
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